Front Desk Manager - Casino jobs in Akron, OH

Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Manager. As the first point of contact for our company, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk. This is a full-time position that offers opportunities for growth and advancement.

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, take messages, and direct calls to the appropriate person
- Manage the company's calendar, schedule appointments, and coordinate meetings
- Perform data entry tasks to update and maintain records
- Hire, Train, Support and Manage Guest Service Associates
- Oversee office supplies inventory and place orders as needed
- Be proficient in IHG Standards and Training Guidelines
- Be Punctual and Responsible. Have a flexible availability.
- Ensure the front desk area is clean, organized, and presentable at all times

Qualifications:
- A Minimum of 3 years of Previous Holiday Inn experience in a management role. (Required)
- Excellent computer literacy, including proficiency in Opera and Microsoft Office Suite
- Strong data entry skills with high attention to detail
- Ability to manage calendars effectively and prioritize tasks
- Outstanding organizational and multitasking abilities
- Strong verbal and written communication skills
- Proven ability to work well under pressure and handle challenging situations with professionalism

We offer competitive compensation based on experience.

If you are a motivated individual with excellent organizational skills and a passion for delivering exceptional customer service, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $38,000.00 - $40,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Overnight shift
• Weekends as needed

Work Location: In person