Front Desk Manager - Casino jobs in Charleston, WV
Front Desk Manager - Casino manages front desk personnel for a casino and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager - Casino may require a high school diploma or its equivalent. Typically reports to the Front Office Manager. The Front Desk Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Front Desk Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Front Desk Manager - Casino jobs
Front Desk Associate
- Adventures on the Gorge
-
Fayetteville, WV
FULL_TIME
-
Front Desk AssociateResponsibilitiesThe Front Desk Associate provides a critical first impression to our guests and has a natural passion for delivering exceptional guest service. The Front Desk Associate focuses on guest satisfaction and on maintaining strong working relationships and effective communication among all resort departments.ExpectationsThe Front Desk Associate greets, welcomes, and directs guests appropriately for lodging, activities, food service, and retail. Active listening skills are used to understand the individual needs of each guest. Nonverbal skills are required to identify guests’ satisfaction or dissatisfaction with their stay.All Adventures on the Gorge employees are expected to help achieve our vision of leading the world outdoors by extending hospitality at all times, providing assistance where needed, and championing a one-company mindset.Duties
- Welcome guests with advance reservations upon arrival
- Receive walk-in guests, provide assistance, and create new reservations.
- Perform all check-in and check-out tasks for lodging.
- Manage and/or modify existing guest reservations.
- Provide information about the resort, activities, available lodging options, amenities, and rates.
- Provide information about local amenities and attractions.
- Upsell additional facilities and services, when appropriate.
- Verify guest identities as necessary.
- Process cash and credit card transactions accurately and confidentially.
- Fulfill and accommodate special requests when possible.
- Answer incoming calls; provide information, redirect, or take messages, as appropriate.
- Direct or escort guests to specific areas or offices of the resort.
- Respond to complaints in a friendly, timely, and professional manner.
- Liaise with housekeeping staff to ensure rooms are clean, tidy, and fully furnished.
QualificationsRequired:- Ability to work independently with minimal guidance and as a part of a team
- Ability to work efficiently while giving attention to detail
- Exceptional organization skills
- Basic written and verbal communication skills
- Strong interpersonal and customer service skills
- Basic knowledge of computers
- Excellent phone skills
- Ability to be friendly while remaining professional
Preferred:- Experience in a hospitality setting
- Excellent written and verbal communication skills
- Demonstrated organizational ability and time-management skills
- Experience with property management software
- Working knowledge of and relevant experience in the outdoor adventure industry
Other Information- Physical demands and environment:
- Prolonged periods sitting at a desk, working on a computer, and talking on the phone.
- Ability to stand, walk, stoop, bend, and lift items weighing up to 25 pounds at times.
- Flexibility in work habits and work schedule is required.
- This document describes the position currently available. It is not an employment contract. Our company reserves the right to modify job duties and descriptions at any time.
- 17 Days Ago
Front Desk Clerk
- Southern WV Health System/Lincoln Primary Care, Inc.
-
South Charleston, WV
FULL_TIME
- NATURE OF WORK: Supports the provision of direct services by answering in-coming phone calls from those seeking services within LPCC as well as greets the public coming into the building. Coordinates ...
- 17 Days Ago
Front Desk Clerk - Grant
- CAMC Health System
-
Charleston, WV
FULL_TIME
- Registers guests at check-in and assures the rooms are cleared and ready for checkout observing the Hospitality House policies and procedures. Assures payment at check-out observing motel policies and...
- 21 Days Ago
Hotel Front Desk Agent
- Holiday Inn Cross Lanes
-
Charleston, WV
FULL_TIME,PART_TIME
- Holiday Inn Cross Lanes Full Job DescriptionAddress: 410 New Goff Mountain RoadStarting pay: $11-12 plus monthly bonus up to $400Shifts: Available all days of the weekSUMMARYJob Description for Front ...
- 2 Days Ago
Front Desk Receptionist
- US Foot and Ankle Specialists
-
Charleston, WV
FULL_TIME
- The Medical Front Desk Receptionist provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced Doctor’s office. This person will be involved in...
- 4 Days Ago
Front Desk Clerk
- Best Western Plus
-
Beckley, WV
PART_TIME,FULL_TIME
- Duties``` - Greet and welcome guests in a friendly and professional manner- Check-in and check-out guests, ensuring accuracy of information- Answer phone calls and respond to guest inquiries or reques...
- 22 Days Ago
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0 Front Desk Manager - Casino jobs found in Charleston, WV area
Floor Leader
- Buckle
-
Barboursville, WV
- Summary The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statem...
- 4/24/2024 12:00:00 AM
Technical Support Specialist
- Landmark Properties Inc
-
Charleston, WV
- Technical Support Specialist page is loaded Technical Support Specialist Apply locations Remote - WV (B) time type Full ...
- 4/24/2024 12:00:00 AM
Accreditation Specialist- Law Enforcement- Massachusetts, Illinois, Wisconsin, Ohio, Texas, or [...]
- Lexipol Media Group
-
Charleston, WV
- Accreditation Specialist- Law Enforcement - Massachusetts, Illinois, Wisconsin,Ohio, Texas, or New YorkMust have experie...
- 4/23/2024 12:00:00 AM
Senior Assistant Customer Support
- Gainwell Technologies
-
Charleston, WV
- **Senior Assistant Customer Support** * **Please wait...** **Location:** Charleston, WV, US, 25302-3932 **Job Descriptio...
- 4/22/2024 12:00:00 AM
HR Assistant
- Goodwill Industries of Kanawha Valley, Inc.
-
Charleston, WV
- Company Description At Goodwill Industries of Kanawha Valley (GIKV) we assist people with disabilities and other vocatio...
- 4/22/2024 12:00:00 AM
Human Resources Solutions Manager
- Lumen Argentina
-
Charleston, WV
- About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications quickly...
- 4/22/2024 12:00:00 AM
Retail Merchandising Specialist
- BDS Connected Solutions, LLC.
-
Charleston, WV
- At a Glance: $$$ Earn weekly pay at BDS! $$$ If you enjoy completing independent projects, are interested in collaborati...
- 4/20/2024 12:00:00 AM
Mayor's Summer Youth Jobs Program - Communications Intern
- City Of Charleston
-
Charleston, WV
- Summary: The Communications Intern is a position within the Mayor's Summer Youth Jobs Program which provides local youth...
- 4/20/2024 12:00:00 AM
About Charleston, West Virginia
Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat.
Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Manager - Casino jobs
$43,842 to $65,449
Charleston, West Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Front Desk Manager - Casino do?
Front Desk Manager - Casino in Greensboro, NC
JOB SUMMARYThe Hotel Manager is responsible for the Hotel Front Desk activities with emphasis in the areas of five diamond guest service, talent mana….
February 14, 2020