Front Desk Manager - Casino jobs in Chicago, IL

Front Desk Manager - Casino manages front desk personnel for a casino and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager - Casino may require a high school diploma or its equivalent. Typically reports to the Front Office Manager. The Front Desk Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Front Desk Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Relationship Manager
  • Front
  • Chicago, IL FULL_TIME
  • Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. 


    More than 8,000 businesses across many different industries (manufacturing, logistics, travel, financial services, tech, etc.) use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.


    As a Relationship Manager you’ll be focused on building deep relationships with our SMB customers. You will serve as the primary point of contact, helping our existing customer base evangelize Front across their organization. You will be responsible for renewals and expansion, as well as, ensuring the clients overall success with Front. You’ll play a vital role in the customer journey as the customer’s main advocate and advisor, influencing account admins, end users and decision makers.

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    What will you be doing?
    • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
    • Drive Front product adoption to achieve our best-in-class retention and expansion goals
    • Evaluate opportunities to increase customer satisfaction, expansion, and retention 
    • Work cross-functionally with Product, Sales, Support and Marketing to ensure customers have the full power of Front behind them
    • Ensure successful delivery of technical and business value propositions according to customer needs
    • Provide creative problem solving for complex workflows and use cases
    • Ensure long term client satisfaction and reference-ability
    • Be the voice of the customer to the product and go-to-market team


    What skills & experience do you need?
    • 2-4 years of sales and/or customer success experience
    • Clear and thoughtful communicator with excellent verbal and written skills. You value storytelling and can explain complex issues in simple terms and adapt your tone for different users
    • Comfortable giving presentations to groups of any size and audience - from every day end-users of the app to a high level executive
    • Polished relationship builder, passionate about driving value for customers and positively impacting the working lives of people in large organizations
    • Ample experience building and maintaining relationships with stakeholders (internally & externally), including C-suite executives and IT / technical influencers across customer base
    • Proven track record of pipeline/forecast management
    • Great problem solving skills by taking a consultative approach to finding the best solution
    • Naturally curious and consistently determined - a proactive hunter for new use cases inside the install base


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    Applicants must be authorized to work for any employer in the U.S. 


    We are unable to sponsor or take over sponsorship of an employment visa at this time. 


    This is a hybrid role, expected to be in our San Francisco or Chicago office on Tuesdays and Thursdays each week.


    The US base salary range for this full-time position.  Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market based approach to pay. In addition to cash compensation (which includes base salary and, where applicable, may include commissions or overtime pay), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations. If you have questions, please speak with a member of our Recruiting Team for additional information. 


    San Francisco: USD $116,900 -$139,200 

    Chicago: USD $99,400 - $118,300 


    What we offer

    ✨ Competitive salary

    🤝 Equity (we are post-series D & backed by some of the best VCs in the US)

    🏥 Private health insurance fully covered by Front

    💪 Flexible Fridays - learn more here!

    🏡 Flexibility to work from home 3 days/week (unless posted as a full-remote role)

    🛋 Mental health support with Modern Health

    🍼 Family planning support with Maven



    Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

  • 28 Days Ago

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Senior Manager, Content
  • Front
  • Chicago, IL FULL_TIME
  • Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the eff...
  • 1 Month Ago

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Senior Account Manager
  • The Trade Desk
  • Chicago, IL FULL_TIME
  • The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ...
  • 1 Month Ago

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Hotel Front Desk Agent - Full-Time (Harrah's Joliet Casino)
  • Caesars Entertainment
  • Joliet, IL FULL_TIME
  • ESSENTIAL FUNCTIONS: Creates and ensures a fun-filled and exciting environment where the flawless delivery and execution of service excellence is paramount. Responsible for the accurate check-in and c...
  • 23 Days Ago

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Casino Operations Assistant Shift Manager
  • Hollywood Casino Aurora
  • Aurora, IL FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 15 Days Ago

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Office Manager (Front Desk)
  • Lovda Family Dental
  • Hoffman, IL FULL_TIME
  • Responsibilities include but not limited to: -Oversee and coordinate office operations with the administrative and dental staff to ensure organizational and productivity effectiveness -Implement offic...
  • 20 Days Ago

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0 Front Desk Manager - Casino jobs found in Chicago, IL area

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Front Desk Manager
  • Auro Hotels
  • Lombard, IL
  • ** Front Desk Manager** **Job Category****:** Front Office **Requisition Number****:** FRONT003341 Showing 1 location **...
  • 3/28/2024 12:00:00 AM

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Hyatt Regency Schaumburg Full-Time Front Desk Supervisor
  • Marcus Hotels & Resorts
  • Schaumburg, IL
  • ** Hyatt Regency Schaumburg Full-Time Front Desk Supervisor** **** **POSITION PURPOSE:** Assists Front Desk Management w...
  • 3/28/2024 12:00:00 AM

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Reception Manager
  • The Ark
  • Chicago, IL
  • Job Description Job Description The Ark continues to grow and expand our services and is hiring a Reception Manager imme...
  • 3/27/2024 12:00:00 AM

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Assistant Front Office Manager
  • AccorHotel
  • Chicago, IL
  • Company Description Swisstel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downt...
  • 3/27/2024 12:00:00 AM

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Assistant Front Desk Manager
  • Auro Hotels
  • Lombard, IL
  • ** Assistant Front Desk Manager** **Job Category****:** Front Office **Requisition Number****:** ASSIS02428 Showing 1 lo...
  • 3/27/2024 12:00:00 AM

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Hyatt Regency Schaumburg Full-Time Front Desk Supervisor
  • Marcus Corporation
  • Schaumburg, IL
  • Job Description Hyatt Regency Schaumburg Full-Time Front Desk Supervisor - ( 220000RO ) **Description** The Hyatt Regenc...
  • 3/27/2024 12:00:00 AM

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Front Office Manager
  • Hyatt Centric Chicago Loop
  • Chicago, IL
  • Job Summary: The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friend...
  • 3/26/2024 12:00:00 AM

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Front Office Manager - Hilton Chicago
  • Hilton
  • Chicago, IL
  • USA Today's 20 Top Hotels in Chicago, celebrating 90 years of service - Hilton Chicago is in walking distance of Solider...
  • 3/26/2024 12:00:00 AM

Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Manager - Casino jobs
$51,388 to $76,714
Chicago, Illinois area prices
were up 0.8% from a year ago

Front Desk Manager - Casino in Greensboro, NC
JOB SUMMARYThe Hotel Manager is responsible for the Hotel Front Desk activities with emphasis in the areas of five diamond guest service, talent mana….
February 14, 2020