Front Desk Manager - Casino jobs in Dothan, AL

Days Inn by Wyndham in Enterprise is looking for friendly, hard working people to join our team. Shifts are
11pm - 7am(third shift) and 3pm-11pm(second shift) along with 7am-3pm(first shift) on weekends.
Preferable to have experience in hotel business. On the job training is available. Able to work
independently with minimal supervision. Ability to work a flexible/rotating schedule; including working all
required evenings, weekends, and holidays. Ability to assist guests and co-workers in a helpful, positive,
professional and friendly manner. Provide information about our hotel, available rooms, rates and
amenities. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
● Maintain a professional appearance and adheres to the company’s dress code at all times.
● As a representative of Days Inn by Wyndham, demonstrates integrity and honesty in all
interactions with guests and staff. Safe guards confidential information and cash/ credit card
information.
● Answer phones and guest questions in a professional manner.
● Provide exceptional customer service to all guests.
● Welcome guests upon their arrival and assign rooms.
● Perform all check-in and check-out tasks.
● Manage online and phone reservations.
● Inform customers about payment methods and verify their credit card data.
● Respond to guest needs, special requests, and complaints; alert the appropriate manager to
potential issues as needed.
● Promote, answer questions about, and enroll guests in Wyndham Rewards program.
● To maintain the cleanliness of the lobby, bathroom, and breakfast area.

Equal Opportunity Employer
“We are an equal opportunity employer. All applicants will be considered for employment without attention
to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Must be 19 years old or older

Job Types: Full-time, Part-time

Pay: $8.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Basic math: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person