Front Desk Manager - Casino manages front desk personnel for a casino and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager - Casino may require a high school diploma or its equivalent. Typically reports to the Front Office Manager. The Front Desk Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Front Desk Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a friendly and organized Front desk clerk. exceptional customer service and ensuring a smooth check-in and check-out process.
Duties:
- Greet guests with a warm and welcoming demeanor
- Check guests in and out, ensuring all necessary documentation is completed accurately
- Answer phone calls and respond to guest inquiries promptly and professionally
- Assist guests with any requests or issues they may have during their stay
- Maintain a clean and organized front desk area
- Handle cash transactions and maintain accurate records, managing reservations.
Experience:
- Previous experience as a Front Desk Agent or in a similar customer service role is preferred
- Proficient in using computerized systems
- Strong organizational skills with the ability to prioritize tasks effectively
- is a plus. If you are a motivated individual with excellent communication skills and enjoy providing exceptional customer service, we would love to hear from you.
Please note that only candidates selected for an interview will be contacted.
Job Types: Full-time, Part-time
Pay: $10.00 - $11.00 per hour
Expected hours: 30 per week
Schedule:
Work Location: In person
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0 Front Desk Manager - Casino jobs found in Florence, AL area