Front Desk Manager - Casino jobs in La Crosse, WI
Front Desk Manager - Casino manages front desk personnel for a casino and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager - Casino may require a high school diploma or its equivalent. Typically reports to the Front Office Manager. The Front Desk Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Front Desk Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Front Desk Manager - Casino jobs
Front Desk
- Hampton Inn & Suites Marshfield
-
Marshfield, WI
FULL_TIME
-
Supervisor: General Manager
Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.
Essential Functions:
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
- Maintains a high level of professional appearance and demeanor.
- Maintain the highest level of confidentiality in all areas.
- Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
- Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
- Demonstrate good communication skills and convey information and ideas.
- Ability to perform basic math, and understand financial information.
- Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
- Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
- Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
- Uses persuasive selling techniques to sell rooms and promote all marketing programs.
- Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.
- Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
- Responsible for key control. Issues and receives both room keys and master keys.
- Process all lost and found items according to policy.
- Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.
- Assist in training of new staff.
- Participates in and supports a positive, enjoyable work environment.
- Holds an understanding of hotel products and services (i.e., food and beverage, recreation)
Performs other duties as assigned.
- Just Posted
Hotel Front Desk Receptionist
- Quality Inn & Suites
-
Prairie, WI
FULL_TIME
- We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their...
- 1 Month Ago
Front Desk Associate
- University of Wisconsin-La Crosse
-
La Crosse, WI
FULL_TIME
- Posting Details Position Information Recruitment Number 1495 Number of Vacancies 1 Working Title Front Desk Associate Classification Title Administrative Assistant II Proposed Salary to be Offered 16....
- 6 Days Ago
Front Desk Clerk/Receptionist
- Performance Elite Gymnastics
-
La Crosse, WI
PART_TIME
- We are looking for a friendly and competent Front Desk Clerk/Receptionist to help with the organization and running of the daily administrative operations of the company. The ideal candidate will be a...
- 6 Days Ago
Front Desk Associate
- Norwood Inn & Suites
-
La Crosse, WI
FULL_TIME
- Duties:- Greet and welcome guests in a friendly and professional manner- Check-in and check-out guests efficiently and accurately- Answer phone calls and respond to guest inquiries- Provide informatio...
- 8 Days Ago
Front Desk Associate
- Massage Envy
-
Altoona, WI
OTHER
- Overview Where Better Careers Begin!Massage Envy River Prairie, 3085 Meadowlark Lane Suite 70, Altoona, WI 54720 Do you have a passion for helping others? At the Massage Envy River Prairie franchise, ...
- 9 Days Ago
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0 Front Desk Manager - Casino jobs found in La Crosse, WI area
Onsite service representative
- Grainger
-
La Crosse, WI
- Job Description Job Description Position Details: The Onsite Services Representative (OSR) reports to a Supervisor or Ma...
- 4/23/2024 12:00:00 AM
Dentist
- Hiring Now!
-
La Crosse, WI
- COMPENSATION AND BENEFITS General Dentist (DDS / DMD) Up to $221,000 annual salary with experience $30,000 Signing Bonus...
- 4/23/2024 12:00:00 AM
Customer Experience Manager
- Five Below
-
Onalaska, WI
- At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
- 4/22/2024 12:00:00 AM
Patient Access Representative
- Winona Health
-
Winona, MN
- Patient Access Representative Registration/Scheduling Department 0.40 FTE, 32 Hours a Pay Period Days/Evenings, Hours be...
- 4/22/2024 12:00:00 AM
Operations Manager
- Multi-Color Corp
-
La Crosse, WI
- Description Build your Career with an Industry Leader Multi-Color Corporation and Fort Dearborn have merged and are now ...
- 4/22/2024 12:00:00 AM
Greeter
- Walmart
-
Sparta, WI
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/19/2024 12:00:00 AM
Part-time Customer Engagement Specialist
- Merchants Bank
-
Winona, MN
- Merchants Bank, Winona, is seeking a part-time Customer Engagement Specialist. Shifts will vary between 7:15am-6pm Monda...
- 4/19/2024 12:00:00 AM
Medical Screener - Reception Technician (Customer Service)
- CSL Behring LTD
-
La Crosse, WI
- Responsibilities: Responsible for greeting donors at the plasma collection center and conducting a series of registratio...
- 4/19/2024 12:00:00 AM
About La Crosse, Wisconsin
La Crosse is located on the western border of the midsection of Wisconsin, on a broad alluvial plain along the east side of the Mississippi River. The Black River empties into the Mississippi north of the city, and the La Crosse River flows into the Mississippi just north of the downtown area. Just upriver from its mouth, this river broadens into a marshland that splits the city into two distinct sections, north and south.
According to the United States Census Bureau, the city has a total area of 22.54 square miles (58.38 km2), of which, 20.52 square miles (53.15 km2) is land and 2.02 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Manager - Casino jobs
$45,839 to $68,431
La Crosse, Wisconsin area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Front Desk Manager - Casino do?
Front Desk Manager - Casino in Greensboro, NC
JOB SUMMARYThe Hotel Manager is responsible for the Hotel Front Desk activities with emphasis in the areas of five diamond guest service, talent mana….
February 14, 2020