Front Desk Manager - Casino jobs in Ogden, UT

Front Desk Manager - Casino manages front desk personnel for a casino and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager - Casino may require a high school diploma or its equivalent. Typically reports to the Front Office Manager. The Front Desk Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Front Desk Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

T
Assistant Gym Manager
  • The Front Climbing Club
  • Ogden, UT FULL_TIME
  • Summary:

    At The Front Climbing Club, our Assistant Gym Manager and Gym Manager are the dynamic duo overseeing all aspects of gym operations and front desk staff. These roles ensure members receive top-notch customer service and membership experience is nothing short of amazing. This includes managing staff productivity and positivity, handling disciplinary matters with care, or coordinating trainings to keep our team at the top of their game.

    The Assistant Gym Manager title is reserved for a Gym Manager in training. Within six months, they're expected to master the ins and outs of managing tasks overhead and meet our high-performance standards.


    Primary and Essential Functions

    • Serve as an example of excellent customer service, work ethic and productivity, operational adherence, and positive work culture;
    • Oversee Front Desk staff, document individual staff and team performance, provide feedback to General Managers on employee performance;
    • Perform all standard front desk duties including managing daily desk operations, customer service and daily cleaning duties;
    • Handle escalated complaints and incidents, particularly those that require management discretion;
    • Enforce facility rules and policies, address any unsafe behavior observed, and perform floor monitor duties when needed;
    • Perform and submit daily reports to management and applicable stakeholders;
    • Assist with the recruitment process including participating in interviews and hiring decisions;
    • Perform new hire orientations and ongoing training to employees;
    • Schedule Front Desk staff in accordance with criteria outlined in staffing plan;
    • Direct the completion of sales transactions including supporting Front Desk staff working in the retail shop, exchanging merchandise, accepting returns, & reviewing POS sales;
    • Ensure front desk walkthroughs are occurring on a regular basis and that task lists are complete;
    • Monitor and identify maintenance, safety, and cleaning issues and ensures resolution;
    • Assist in Bi-annual review process for Front Desk staff;
    • Meet regularly with the General Managers to provide updates and results on various deliverables and presents possible gym improvement and opportunities;
    • Offer creative insight and critical feedback in a professional way as to how to improve any aspect of operation in our team and facility;
    • Take part in companywide planning process, identifying and report on bi-weekly outcomes;
    • Additional duties as assigned.


    Requirements

    • Bachelor's degree preferred; work experience can substitute for the degree;
    • Minimum of two years customer service or hospitality experience;
    • People management experience preferred;
    • Knowledge of Rock Gym Pro software preferred;
    • Ability to work nights and weekends;
    • Strong planning, time management and organizational skills;
    • A proven track record of successfully leading and motivating diverse teams;
    • A superior level of member service and conflict resolution skills;
    • Ability to exercise discretion and independent judgment;
    • Ability and desire to learn indoor climbing safety procedures;
    • Ability and desire to learn indoor climbing safety procedures and develop climbing instructional expertise through inhouse training requirements;
    • First Aid/CPR certification required upon hire;
    • Utah Alcohol certification required upon hire;
    • Proficient in MS Office including Excel & Outlook;
    • Be able to collaborate and innovate as a means to create exceptional value for our members, our company, and ourselves.


    Job Hazards

    This position is exposed to airborne chalk, dust and cleaning supplies. Other hazards include falling while providing instruction or demonstration and trips and falls caused by obstacles on the ground such as ropes and climbing gear and slippery surfaces after they have been cleaned.

    The Front Climbing Club is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    MISSION STATEMENT:

    The Front's mission is to create innovative spaces that maximize the climbing experience, inspire meaningful connections, and foster an engaged community.

    CORE VALUES:

    Distinctive Facilities with Emotional Depth//

    We design and build outstanding and unique facilities that are the "3rd place" for the broader outdoor community, and we maintain and improve our facilities with the utmost attention to detail and care. This creates a foundation for organic and fostered emotional connections with our members and between our members, leading to long-term, loyal, and proud members.

    We add depth and authenticity to our facilities by supporting and contributing to our local communities through volunteerism, educated activism, and both financial and non-financial support.


    Operational Prowess and Superiority//

    We develop and continually improve elegant, efficient and documented operational processes that underpin a disciplined approach to effective facility operations. We look outside the climbing industry for guidance and inspiration, and strive to be at the industry forefront in all respects. We safeguard our industry edge and protect company assets through discretion and care.

    We use data to inform and guide our operations. Data gathering and analytics are foundational in improving our facilities, increasing our operational efficiency, expanding our individual capacities, and facilitating efficient teamwork. We adhere to efficient and organized business practices that utilize technologies to continually improve the level of operational excellence we promise to our members.


    Employee Excellence and Growth//

    We value the positive contributions of our employees and strive to make The Front an enjoyable yet challenging environment to accomplish important work and experience personal growth.

    We value listening to and learning from one another. We endeavor to be clear and authentic in all our interactions. We value candor and diverse opinions, yet when decisions are made, we unite to achieve their success.

    We have high expectations of one another-to work hard and to be thoughtful. We take pride in and maintain integrity in our work. We are disciplined, focused, and resilient. We thrive on the sharp end. Falling short of a challenging goal, when a thoughtful and concerted effort is employed, is not failure. We undertake challenging projects with forethought and see them through to comprehensive completion.

    We collaborate and innovate as a means to create exceptional value for our members, our company, and ourselves.

    EQUAL OPPORTUNITY EMPLOYER

    The Front Climbing Club is committed to providing an equal employment opportunity environment of mutual respect for all its people. This work atmosphere is available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Front Climbing Club strongly believes that diversity and inclusion amongst our teams is critical to our success as an organization. We are driven to recruit, develop and retain the most talented people from a diverse candidate pool. As such, we highly encourage those with diverse backgrounds to apply.

  • 3 Days Ago

H
Front Desk
  • Haslam Dental
  • Washington, UT FULL_TIME
  • We are a fast paced, fun office with two doctors. Hours are Mon-Thursday and every other Friday. We offer competitive pay, bonuses, vacation and holiday pay. We are looking for the right person to joi...
  • Just Posted

S
Front Desk Receptionist
  • SpringHill Suites Logan
  • Logan, UT PART_TIME
  • Springhill Suites in Logan, UT is calling all friendly and personable individuals to apply to join our hotel team as a part-time Front Desk Receptionist! WHY YOU SHOULD JOIN OUR TEAM We are a hospital...
  • 18 Days Ago

S
Hotel Front Desk Attendant
  • SpringHill Suites Logan
  • Logan, UT FULL_TIME
  • Springhill Suites in Logan, UT is looking to hire a part-time Hotel Front Desk Attendant. Do you have a warm and friendly personality? Would you like to join a company with a positive, upbeat culture?...
  • 19 Days Ago

T
Front Desk Receptionist
  • TownePlace Suites Layton
  • Layton, UT FULL_TIME
  • Are you ready to be the smiling face that welcomes guests to our hotel? Do you want to be part of a tight-knit team? If so, we have the perfect opportunity for you as a full-time Front Desk Receptioni...
  • 21 Days Ago

Q
Hotel Front Desk Receptionist
  • Quality Inn Logan UT
  • Logan, UT FULL_TIME
  • We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their...
  • 22 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Front Desk Manager - Casino jobs found in Ogden, UT area

G
School Office Staff
  • GetSelected.com
  • Ogden, UT
  • Free job-searching + PD for educators. Find a school you love! Position Description School Office Staff at multiple part...
  • 3/28/2024 12:00:00 AM

G
School Office Staff
  • GetSelected.com
  • Salt Lake City, UT
  • Free job-searching + PD for educators. Find a school you love! Position Description School Office Staff at multiple part...
  • 3/28/2024 12:00:00 AM

B
Customer Service Representative
  • Biotron Laboratories, Inc.
  • Ogden, UT
  • Job Description Job Description Position Summary This position is an integral part of the sales team and responsible for...
  • 3/27/2024 12:00:00 AM

A
Front Office Manager (""Gerente de Recepcion"")
  • AZUL HOSPITALITY
  • Salt Lake City, UT
  • Job Details Job Location Le Meridien/Element Salt Lake City Downtown - Salt Lake City, UT Position Type Full Time Salary...
  • 3/27/2024 12:00:00 AM

B
Customer Service Representative
  • Bank of Utah
  • Ogden, UT
  • Under the direction of the Customer Service Manager (CSM), the Customer Service Representative (CSR) is responsible for ...
  • 3/27/2024 12:00:00 AM

K
Courtesy Clerk/Grocery Bagger
  • Kroger
  • Ogden, UT
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/25/2024 12:00:00 AM

K
Courtesy Clerk/Grocery Bagger
  • Kroger
  • Brigham City, UT
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/25/2024 12:00:00 AM

A
Customer Service Representative - Dispatcher
  • All Trades Staffing Services
  • Layton, UT
  • Job Description Job Description ******This job will be located in Salt Lake City, UT****** We are seeking a Customer Ser...
  • 3/24/2024 12:00:00 AM

Ogden /ˈɒɡdən/ is a city and the county seat of Weber County, Utah, United States, approximately 10 miles (16 km) east of the Great Salt Lake and 40 miles (64 km) north of Salt Lake City. The population was 84,316 in 2014, according to the US Census Bureau, making it Utah's 7th largest city. The city served as a major railway hub through much of its history, and still handles a great deal of freight rail traffic which makes it a convenient location for manufacturing and commerce. Ogden is also known for its many historic buildings, proximity to the Wasatch Mountains, and as the location of Web...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Manager - Casino jobs
$45,128 to $67,369
Ogden, Utah area prices
were up 2.3% from a year ago

Front Desk Manager - Casino in Greensboro, NC
JOB SUMMARYThe Hotel Manager is responsible for the Hotel Front Desk activities with emphasis in the areas of five diamond guest service, talent mana….
February 14, 2020