Front Desk Manager - Casino jobs in Pine Bluff, AR

HOURS

Monday-Thursday 7 AM-5PM

GENERAL DESCRIPTION OF POSITION

Responsible for daily function of the front office and assisting with patient needs, in the office and on the phone.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Greet patients in polite, prompt & helpful manner. Provide necessary instructions and direction. Employee will work in registration and centralized scheduling.

2. Update patient information, collect co-pays, provide any necessary forms needing completion, and obtain necessary signatures.

3. Answer phones in pleasant manner and accommodate customers needs, record messages for physicians and nurses & revise patient schedules for cancellations, etc.

4. Schedule radiology and/or procedures, as directed.

5. Prepare appointment schedules to provide physicians with accurate list of patient workload.

6. Request historical medical records from referring provider or primary care physician as needed for treatment of the patient. Which include but are not limited to labwork, past radiology reports, consult notes, surgical notes, office visit summaries etc.

7. Use effectively the current operating system for Electronic Medical Records including appointment management and use of system for scheduling properly

8. Maintain adequate level of office supplies

9. Address questions in regards patient appointments

10. Maintain patient confidentiality and compliance with HIPAA laws and regulations

11. Manage daily tasks and clinical inbox

12. In centralized scheduling, schedule, cancel, reschedule appointments for patients in EMR

13. Answer and respond to referrals and voicemails

14. Perform any other related duties as required or assigned

15. Check insurance eligibility and be familiar with government and commercial insurance

16. Be able to handle and organize money collected from patients and other entities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience: Minimum of six months receptionist experience, preferably in healthcare setting, and experience with office equipment.

Knowledge:

- Knowledge of basic computer skills.

- Knowledge of grammar & spelling.

- Knowledge of basic medical terminology.

- Knowledge of healthcare insurance industry.

Skills:

- Skill in typing 45-60 wpm.

- Skill in using computer

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Work Location: In person