Front Desk Manager - Casino jobs in Rochester, MN
Front Desk Manager - Casino manages front desk personnel for a casino and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager - Casino may require a high school diploma or its equivalent. Typically reports to the Front Office Manager. The Front Desk Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Front Desk Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Front Desk Manager - Casino jobs
Front Desk
- Microtel Inn & Suites Rochester South
-
Rochester, MN
FULL_TIME
-
Supervisor: General Manager
Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.
Essential Functions:
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
- Maintains a high level of professional appearance and demeanor.
- Maintain the highest level of confidentiality in all areas.
- Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
- Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
- Demonstrate good communication skills and convey information and ideas.
- Ability to perform basic math, and understand financial information.
- Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
- Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
- Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
- Uses persuasive selling techniques to sell rooms and promote all marketing programs.
- Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.
- Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
- Responsible for key control. Issues and receives both room keys and master keys.
- Process all lost and found items according to policy.
- Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.
- Assist in training of new staff.
- Participates in and supports a positive, enjoyable work environment.
- Holds an understanding of hotel products and services (i.e., food and beverage, recreation)
Performs other duties as assigned.
- 18 Days Ago
Front Desk
- Menomonie - Hampton
-
Menomonie, WI
FULL_TIME
- Supervisor: General Manager Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settli...
- 23 Days Ago
Overnight Front Desk Attendant
- Staybridge/EVEN Rochester
-
Rochester, MN
FULL_TIME
- Staybridge Suites (Mayo Clinic area) in Rochester, MN is calling all energetic self-starters to apply to join our hotel team as a full-time or part-time Overnight Front Desk Attendant! WHY YOU SHOULD ...
- 18 Days Ago
Front Desk Assistant
- Affordable Dentures & Implants
-
Rochester, MN
FULL_TIME
- Overview Come join our team as a Dental Front Office Assistant! This position is more than just a job, it is an opportunity to do what YOU love and get paid to do it! You will enjoy a fulfilling caree...
- 20 Days Ago
Front Desk Staff
- South Central Human Relations Center, Inc
-
Owatonna, MN
FULL_TIME
- SCHRC is a local mental health clinic that provides a comprehensive range of mental health care services for adults and children. We became a Certified Community Behavioral Health Clinic (CCBHC) in 20...
- Just Posted
Front Desk Agent
- TPI Hospitality
-
Rochester, MN
FULL_TIME
- Springhill Suites by Marriott - Rochester, MN Part-Time: 3-11pm, Monday-Sunday flexibility, pay is based on experience Hours: 16hr (with the possibility of more hours based on performance) We’re looki...
- 2 Days Ago
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0 Front Desk Manager - Casino jobs found in Rochester, MN area
Project Coordinator
- Christian Brothers Cabinets
-
Owatonna, MN
- Christian Brothers Cabinets is looking for an experienced Project Coordinator. The Project Coordinator plays a pivotal r...
- 4/26/2024 12:00:00 AM
Front Desk/Tenant Assistant Coordinator - Gage East .
- Center City Housing Corporation
-
Rochester, MN
- Gage East is a supportive housing development that houses and provides services to formerly homeless families with child...
- 4/26/2024 12:00:00 AM
District Manager
- Minnwest Bank
-
Rochester, MN
- Job Description Job Description Reports to: Director of Branch Delivery Location(s) position can office out of: Eagan, F...
- 4/26/2024 12:00:00 AM
Customer Experience Supervisor I - Apache Mall
- JCPenney
-
Rochester, MN
- General Description General Description:As the Customer Experience Supervisor I - You are accountable for driving profit...
- 4/24/2024 12:00:00 AM
Greeter
- Walmart
-
Rochester, MN
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/24/2024 12:00:00 AM
Member Services Representative Hiring now
- Planet Fitness Inc.
-
Rochester, MN
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 4/23/2024 12:00:00 AM
Member Services Representative Full time
- Planet Fitness Inc.
-
Rochester, MN
- Job Summary The Member Services Representative will be responsible for creating a positive member experience by providin...
- 4/23/2024 12:00:00 AM
Patient Coordinator
- Aspen Dental
-
Rochester, MN
- At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class de...
- 4/22/2024 12:00:00 AM
About Rochester, Minnesota
Rochester is a city founded in 1854 in the U.S. State of Minnesota and is the county seat of Olmsted County located on the Zumbro River's south fork in Southeast Minnesota. It is Minnesota's third-largest city and the largest city located outside the Minneapolis-St. Paul Metropolitan Statistical Area. As of 2015, the Rochester metropolitan area has a population of 215,884. According to the 2010 United States Census the city has a population of 106,769. The U.S. Census Bureau estimated that the 2017 population was 115,733. It is the home of the Mayo Clinic and an IBM facility, formerly one of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Manager - Casino jobs
$48,859 to $72,940
Rochester, Minnesota area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Front Desk Manager - Casino do?
Front Desk Manager - Casino in Greensboro, NC
JOB SUMMARYThe Hotel Manager is responsible for the Hotel Front Desk activities with emphasis in the areas of five diamond guest service, talent mana….
February 14, 2020