Front Desk Manager - Casino jobs in Santa Cruz, CA

We are seeking an friendly and helpful Front Desk Agent to be apart of our team! No hotel experience necessary. We are more than happy to train someone who is a helpful, friendly, responsible, outgoing, and a GO-GETTER!

The Casablanca and Bay Front Inn are Independent Historic Boutique Hotels who prides itself in being a fun, friendly place to work and is known for going above and beyond for our guests.

The Day to Day (include, but not limited to):

• Provide exceptional customer service by- being ready, willing, and happy to go above and beyond to exceed our guests' expectations
• Respond to guest inquiries and resolve any issues/conflicts in person or via messaging, email and/or telephone calls.
• Manage Check-ins by greeting guests, provide tours and detailed information about the property.
• Manage Check-outs by asking guests about their stay, process check-out, communicate any pending details to management and ensure a neat and organized lobby.
• Ensure a clean and organized workplace always.

An excellent choice for students!

• Flexible scheduling! We understand your education is a priority and want to make sure you know you'll have a job that's supportive of your success.
• Paid lunch time (depending on scheduling choice)
• Team meals! As a family owned business its always great to have the opportunity to share a meal with the people that make it happen!
• Designated down time - So long as tasks are done you are more than welcome to work on homework or study while being ready in case someone needs assistance.

If interested in the positions available, please send us your resume (either Word or PDF format) and tell us a bit of yourself and your availability. Better yet, feel free to come in we wouldn't mind putting a face to your resume!

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Work Location: In person