Front Desk Manager - Casino jobs in Springfield, OR

```Duties```:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Handle guest inquiries and provide information about hotel facilities, services, and local attractions
- Manage reservations and ensure accurate billing
- Coordinate with housekeeping to ensure clean and well-maintained guest rooms
- Handle guest complaints and resolve issues promptly and effectively
- Train, supervise, and schedule front desk staff
- Maintain a neat and organized front desk area

```Requirements```:

- Previous experience in hospitality or front desk management preferred
- Excellent phone etiquette and communication skills
- Multilingual skills are a plus
- Strong knowledge of hospitality management principles and practices
- Ability to handle difficult situations with professionalism and diplomacy
- Proficient in using front desk software systems
- Strong problem-solving skills and attention to detail
- Ability to work flexible hours, including nights, weekends, and holidays

Please note that this is not an exhaustive list of duties or requirements. The Front Desk Manager may be required to perform additional tasks as needed to ensure the smooth operation of the hotel.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift

Work setting:

• In-person

Work Location: In person