Front Desk Manager - Casino jobs in Sumter, SC

```Duties``` - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries with excellent phone etiquette - Provide information about hotel amenities, services, and local attractions - Handle guest complaints or concerns promptly and professionally - Process payments and maintain accurate records of guest transactions - Assist with reservations and room assignments as needed - Maintain a clean and organized front desk area ```Experience``` - Previous experience in a hotel or hospitality setting is preferred - Familiarity with hotel management systems and phone systems is a plus - Strong customer service skills with the ability to handle difficult situations calmly and effectively - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks in a fast-paced environment - Strong attention to detail and accuracy As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay is comfortable and enjoyable. This role requires excellent communication skills, attention to detail, and the ability to handle various tasks simultaneously. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you! Please note that this position may require working evenings, weekends, and holidays. To apply, please submit your resume highlighting your relevant experience in the hospitality industry. We look forward to reviewing your application!

Job Types: Full-time, Part-time

Pay: $10.00 - $11.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift

Work setting:

• In-person

Ability to Relocate:

• Santee, SC 29142: Relocate before starting work (Required)

Work Location: In person