Front Desk Manager - Casino manages front desk personnel for a casino and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager - Casino may require a high school diploma or its equivalent. Typically reports to the Front Office Manager. The Front Desk Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Front Desk Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
```Job Summary:
We are seeking a highly organized and detail-oriented Front Desk Manager to join our team. As the Front Desk Manager, you will be responsible for overseeing all front desk operations and ensuring a positive experience for our guests. This is a key role in our organization, as you will be the first point of contact for visitors and clients. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask effectively.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Manage the front desk schedule and ensure coverage during business hours
- Coordinate appointments and meetings, including calendar management
- Handle incoming and outgoing mail, packages, and deliveries
- Perform data entry tasks and maintain accurate records
- Assist with office management duties, such as ordering supplies and maintaining inventory
- Provide administrative support to various departments as needed
- Ensure that the front desk area is clean, organized, and presentable at all times
Experience:
- Proven experience working in a front desk or administrative role
- Proficiency in using Google Suite (Gmail, Google Docs, Google Sheets)
- Strong proofreading skills with attention to detail
- Familiarity with computerized phone systems is preferred
- Excellent data entry skills with a high level of accuracy
- Previous experience in office management or related field is a plus
- Exceptional organizational skills with the ability to prioritize tasks effectively
- Excellent phone etiquette and customer service skills
If you are a highly motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as the Front Desk Manager at The Shore House!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 – 50 per week
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Work Location: In person
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0 Front Desk Manager - Casino jobs found in Virginia Beach, VA area