Front Desk Manager - Casino manages front desk personnel for a casino and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager - Casino may require a high school diploma or its equivalent. Typically reports to the Front Office Manager. The Front Desk Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Front Desk Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
We are looking for a leader that has a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As the Front Desk Manager, you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility – this role is perfect for you!
Role Responsibilities:
The Front Desk Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all public areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow.
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
Schedule:
Work Location: In person
Clear All
0 Front Desk Manager - Casino jobs found in Wichita, KS area