Front Desk Manager jobs in Asheville, NC
Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Front Desk Manager jobs
- Ridgecrest Conference Center
-
Black Mountain, NC
FULL_TIME
-
Description
Leads team to create, develop, and implement an excellent guest registration experience. Includes a results-oriented approach with attention to details and excellent guest service.
Essential Duties and Responsibilities
- Hire, train, and lead assigned staff to excellence in operations and continuous improvement
- Implement, manage, and design operational systems for the guest registration experience
- Fully responsible for billing and collecting final payment
- Schedule assigned staff in order to offer the best possible service to our guests
- Exceed guest expectations with excellence and grace when issues arise
- Collaborate with other Conference Center teams to accomplish various tasks and projects
Requirements
- Interpersonal skills
- Organizational skills
- Detail oriented
- Computer skills
- Financial acumen
- Analytical and problem solving
Education, Work Experience, and Other Qualifications
- High School diploma or GED, Bachelor’s degree preferred
- Supervisory or Management experience (3 years)
- Customer engagement/service experience (1 year)
Physical Demands and Work Environment
- Some night and weekend work will be necessary, including on-call support
- Must stand for long periods of time, lift up to 50 lbs., and bend, stoop, and twist multiple times a day
- 6 Days Ago
- Ridgecrest Conference Center
-
Black Mountain, NC
FULL_TIME
- DescriptionLeads team to create, develop, and implement an excellent guest registration experience. Includes a results-oriented approach with attention to details and excellent guest service.Essential...
- 6 Days Ago
- LAKE JUNALUSKA ASSEMBLY INC
-
Lake Junaluska, NC
OTHER
- Job Details Job Location: Lake Junaluska Assembly Inc - Lake Junaluska, NC Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 10% Job Shift: Var...
- 1 Month Ago
- Inara’s Alterations
-
Asheville, NC
PART_TIME
- -customer service experience 3 years -computer and smart phone knowledge -written English language -knowledge of seamstresing lingo -Seamstress experience 5 years (ex: hemming, taking up sides, resett...
- 28 Days Ago
- Cherokee Lodge
-
Cherokee, NC
PART_TIME,FULL_TIME
- Overview:We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer s...
- 15 Days Ago
- Hotel Indigo Asheville
-
Asheville, NC
FULL_TIME
- Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their sta...
- 16 Days Ago
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0 Front Desk Manager jobs found in Asheville, NC area
- Biltmore Farms, LLC
-
Asheville, NC
- Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality! Why join our Front Office team? $16....
- 4/24/2024 12:00:00 AM
- Mayland Community College
-
Spruce Pine, NC
- Salary: $30.86 - $34.80 Hourly Location : Spruce Pine, NC Job Type: Part-Time Job Number: 00228 Department: Career Techn...
- 4/24/2024 12:00:00 AM
- YMCA of Greenville
-
Cleveland, SC
- Overview: Come join us on the Mountain! Located on 1400 acres on top of the Blue Ridge Mountains, camp has some of the m...
- 4/22/2024 12:00:00 AM
- Biltmore Company
-
Asheville, NC
- Job Description Reserve: a position working up to 20 hours per week (between 40-999 hours per year). The starting pay ra...
- 4/22/2024 12:00:00 AM
- RHA Health Services
-
Asheville, NC
- We are hiring for: Qualified Professional / QP / Intensive In-Home Type: Regular If you are a positive and personable in...
- 4/21/2024 12:00:00 AM
- Kearfott Corporation
-
Black Mountain, NC
- Job Description Founded in 1918, Kearfott Corporation, a global Aerospace and Defense supplier for over 100 years, is a ...
- 4/21/2024 12:00:00 AM
- RHA Health Services
-
Hendersonville, NC
- We are hiring for: Crisis Responder / Qualified Professional / Mobile Crisis Type: Regular If you are a positive and per...
- 4/21/2024 12:00:00 AM
- Transylvania Regional Hospital, Inc.
-
Brevard, NC
- Job Summary and Qualifications: Responsible for overall coordination, administration and management of departmental oper...
- 4/20/2024 12:00:00 AM
About Asheville, North Carolina
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