Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
As an Front Desk Shift Manager , you will fill a leadership role with an industry-recognized leader in hospitality management services. You will attentively oversee the hotel's personnel as directed and provide support to the General Manager. The responsibilities of the Assistant General Manager are team management and other various assigned duties to ensure hotel consistency in quality of standards, maximizing profits, developing and retaining employees and exceeding guest expectations.
The ideal candidate will:
Note: Other duties as assigned by supervisor or management'
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Work Remotely
This Job Is Ideal for Someone Who Is:
Job Type: Full-time
Pay: $16.00 - $17.25 per hour
Schedule:
Work setting:
Education:
Experience:
Work Location: In person
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0 Front Desk Manager jobs found in Augusta, GA area