Front Desk Manager jobs in Boise, ID

Life as a Front Desk Manager:

As a Front Desk Manager with Superhost Hospitality at Everhome Suites Nampa Idaho, you will be a key player in ensuring the smooth and efficient operation of our front desk services, contributing to the overall success of our establishment. Your primary responsibilities include:

• Leading and managing the front desk team to provide exceptional guest services.
• Overseeing daily operations, including check-in/check-out processes, reservations, and guest interactions.
• Implementing and maintaining front desk policies and procedures to optimize efficiency.
• Collaborating with other departments to enhance overall hotel operations.
• Handling escalated guest inquiries and resolving issues promptly to ensure guest satisfaction.
• Contributing to strategic planning and budget management.

What We're Looking For:

We are seeking an individual with the following attributes:

• Leadership Skills: Proven ability to lead and inspire a front desk team.
• Hospitality Management: Previous experience in hotel management or a related field.
• Problem-Solving: Ability to make informed decisions and address challenges effectively.
• Customer Focus: Dedication to ensuring outstanding guest experiences.

Additional Requirements:

• Previous experience in a managerial role within the hospitality industry is required.
• Availability for varying shifts, including weekends and holidays.
• Strong organizational, communication, and interpersonal skills.

What to Expect in Your First Few Months:

In your initial phase, you will work closely with the Assistant General Manager and other department heads, gaining insights into the hotel's operations, culture, and standards. You'll actively contribute to the overall success of the hotel while participating in strategic planning and team development.

The Perks of Working for Us:

• Comprehensive benefits package, including health, dental, vision, 401(k), pet insurance, and additional supplemental benefits.
• Paid time off available for full-time associates.
• Exclusive travel discounts at our hotel partners and franchises worldwide.
• Participation in our Wellness program to support your overall well-being.
• On-demand pay opportunities for instant access to earnings between paychecks.
• Access to a leadership development program and diverse growth opportunities.
• Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.

Become a part of our Superhost Hospitality team dedicated to creating exceptional guest experiences. Submit your application online.

Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.

About Superhost Hospitality:

People Focused. Performance Driven.

With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. With a portfolio of dynamic assets affiliated with industry-leading brands, we prioritize unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• front desk manager: 1 year (Required)

Ability to Commute:

• Nampa, ID 83687 (Required)

Ability to Relocate:

• Nampa, ID 83687: Relocate before starting work (Required)

Work Location: In person