Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Farmstead Inn & Conference Center
The Farmstead Inn & Conference Center, a hotel located in Shipshewana, IN, is looking for full-time, 3rd shift hotel front desk associate. We expect our guests to feel as though they are staying with family and can get anything they need from our friendly team members, so as the front desk hotel guest services professional, it would be your job to provide that.
Responsibilities include but are not limited to:
The full-time position will be responsible for a variety of customer service duties, should have basic computer skills and provide their own transportation. 3rd Shift Primarily, but applicant must be flexible and willing to work some weekends {including Sundays} & holidays.
Eligible applicants must demonstrate the following:
Farmstead Inn & Conference Center provides a fun, team-oriented job environment where customer service is the number one priority. If you have proven success as a customer service oriented team-player, are friendly and outgoing and want to make a positive difference to guests then the Farmstead Inn is the right fit for your next job. All customer-service driven individuals are encouraged to apply.
HOW TO APPLY:
Stop by the front desk at the Farmstead Inn & Conference Center to pick up a copy of an application (370 S Van Buren St, Shipshewana IN 46565). You can also download and print an application to mail it back to us, or print, scan and email it to Hannah, at hannah@farmsteadinn.com.
Shipshewana Trading Place
ATTN: Hannah Siegel
PO Box 185
Shipshewana, IN 46565
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