Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Front Desk Agent-Brand New Extended Stay Hotel
StayApt Suites
stayAPT Suites hotel brand is currently seeking Front Desk Agents for their expanding portfolio of mid-priced Extended Stay hotels. stayAPT hotels boast the largest living space in the mid-tier extended stay segment with 500 sq ft suites. stayAPT suites was designed for guests who need accommodations for an extended period of time, offering full kitchens, high speed internet access and a living space separated from the bedroom. stayAPT Suites was launched as a new extended stay brand in January 2020. This is an exciting opportunity to be on the ground floor of a hotel brand positioned to be a disruptor in the extended stay hotel industry.
JOB SUMMARY
The guest service team will ensure all guest satisfaction and brand standards are met. This role will ensure consistency in quality of standards, maximization of financial returns, development of people, execution of brand standards, and building awareness of our offerings in the local community.
ESSENTIAL FUNCTIONS
KNOWLEDGE, SKILLS, AND ABILITIES
PREFERRED EDUCATION/EXPERIENCE
PHYSICAL DEMANDS
The employee is frequently required to sit, stand, walk, reach with hands and arms, and to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and peripheral vision. The noise level is usually moderate.
COMPENSATION
Job Type: Full-time
Pay: $9.00 - $11.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
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0 Front Desk Manager jobs found in Killeen, TX area