Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Seaport Dental Associates is seeking an experienced and organized Dental Front Desk Manager to join our team in Boston, MA. Please do not reply to this posting if you do not have dental administration experience. The ideal candidate will be training and leading our front desk team while managing all day-to-day duties in our busy dental office. You will be responsible for ensuring the patient experience is exceptional, as well as overseeing billing and collections. This is an exciting opportunity to play a key role in a leading dental practice while developing and managing a team. We offer competitive hourly pay, a comprehensive benefits package, and the opportunity to grow and develop your skill set.