Front Desk Manager jobs in San Jose, CA

Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager, Front Desk
  • Movement
  • Sunnyvale, CA FULL_TIME
  • At Movement, our core values of partnership, inclusion, passion, innovation, and integrity are at the heart of everything we do. We're not just a climbing gym - we're a community that's dedicated to transforming lives through climbing, yoga, and fitness and sharing that vision with as many people as we can. As the country’s largest network of climbing gyms, we're building an extraordinary team that's committed to growing our business, our value to our members, our future customers, and our industry.

    By expanding our community, we can create rewarding career paths for our team members, continually improve the customer experience, build a sustainable business for the long term, and give back to the communities we are all a part of. We’re looking for passionate, resilient, and business-minded enthusiasts who share our values and want to join us in not only leading the climbing industry but defining it!

     

    Job Summary

     

    As Front Desk Manager you will participate in and manage front desk operations in a fast-paced customer and team member focused environment. Your primary objective is to support the front of house operational team in alignment with company mission, vision, and values with an emphasis on the company’s DEI commitment.

     

    Responsibilities include working with, training, and supporting front desk team members to provide an exceptional member & guest experience within the facility. In addition to working the front desk and role-modeling exceptional service, this position includes administrative responsibilities such as scheduling, managing time-off requests and timeclocks, providing training to team members, and various projects to support the gym and operations.

     

    Key to success is helping to maintain an environment of trust and respect by empowering others, developing a community that is welcoming, genuine, hopeful, nurturing, and determined is essential. Foundational to our company is that we value purpose driven leaders who demonstrate a high level of personal responsibility, integrity, accountability, and self-awareness.

     

    The Front Desk Manager will report to the Gym Director of Sunnyvale. The ideal candidate will have experience working in a fast-paced customer service-oriented environment, modeling and training others in providing excellent customer service, as well as excellent administrative abilities and initiative.

     

    Job Responsibilities

    · Represents the Movement model of service and member/guest experience.

    · Ensures front desk operates smoothly, that team members are trained and scheduled appropriately, and able to provide an exceptional experience to members and guests.

    · Supports gym leadership on projects relating to front of house operations, customer experience, team member experience, community building, events, and other projects as assigned.

    · As part of a rotating management schedule, works evening and weekend shifts regularly.

     

    Job Requirements

    · Demonstrates excellence in providing a positive, engaging, inclusive customer service and member/guest experience.

    · Models and teaches great customer service skills.

    · Ability to operate on a team and support gym leadership in building great culture that is aligned with our core values of Innovation, Partnership, Passion, Integrity, and Inclusion.

    · Ability to operate independently – can manage time well and take initiative for completing administrative responsibilities and projects on time.

    · Excellent administrative abilities, including organization, comfort with computer work, and ability to learn new software.

    · Can effectively translate direction from leadership team into action.

    · Ability to communicate clearly with team members, including building rapport, setting expectations, providing recognition/praise, and providing constructive feedback.

    · 2 years successful experience in customer-service/front of house operations for a busy, large-volume business.

    · 1 year experience in management role, including providing training to staff and responsibility over administrative functions.

    · Preference for individuals who embrace our passion for climbing, yoga, or fitness, and love of the outdoors.

     

    Additional information

    · Full-time position

    · Hourly position, $27.55-28.55 hourly rate

    · Paid time off

    · Health benefits and retirement plan available

    · Free gym membership

     

    Movement is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

  • 6 Days Ago

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Front desk manager
  • Hotel Citrine Palo Alto
  • Palo Alto, CA FULL_TIME
  • Job Summary : The Front Desk&nb The Front Desk&nb Responsibilities : QUALIFICATIONS : QUALIFICATIONS : At least 5 years of progressive experience in a hotel or a related field; or a 2-year college deg...
  • 19 Days Ago

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Manager, Front Desk
  • Movement Management LLC
  • Sunnyvale, CA FULL_TIME
  • At Movement, our core values of partnership, inclusion, passion, innovation, and integrity are at the heart of everything we do. We're not just a climbing gym - we're a community that's dedicated to t...
  • 4 Days Ago

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Front Desk Manager
  • Fairfield SanFran
  • San Carlos, CA FULL_TIME
  • Job Summary The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior...
  • 1 Month Ago

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Front Desk Receptionist/Office Manager
  • Ameriprise Financial
  • San Jose, CA FULL_TIME
  • Step into an instrumental role. Help conduct the smooth operation of a fast-paced—and friendly—financial planning office. Work as an employee of three independent advisor franchises within Ameriprise ...
  • 1 Day Ago

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Front Desk Manager on Duty, Palo Alto
  • Equinox
  • Palo Alto, CA FULL_TIME
  • Company DescriptionOUR STORYWe are a company with integrated luxury and lifestyle offerings centered on Movement, Nutrition and Regeneration. In addition to Equinox, our other brands, Blink, Pure Yoga...
  • 3 Days Ago

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0 Front Desk Manager jobs found in San Jose, CA area

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Clinical Research Coordinator
  • Apex Systems
  • Burlingame, CA
  • Apex Systems is seeking a Clinical Research Coordinator to support data collection in the lab. This role will work with ...
  • 3/28/2024 12:00:00 AM

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Partnership Program Coordinator
  • YourMechanic
  • Mountain View, CA
  • At YourMechanic, we have a vision that car repair should be as easy as buying a book on Amazon. We believe that life is ...
  • 3/28/2024 12:00:00 AM

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Translational Research Administrator/Certified Clinical Research Coordinator - Respiratory Care (1.0 FTE, Days)
  • Lucile Packard Children's Hospital Stanford
  • Palo Alto, CA
  • Clinical Services 1.0 FTE, 8 Hour Day Shift At Stanford Children's Health, we know world-renowned care begins with world...
  • 3/26/2024 12:00:00 AM

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Clinical Research Coordinator
  • Stanford University
  • Stanford, CA
  • Stanford University is one of the worlds most renowned universities. Sitting in the heart of the San Francisco Bay Area ...
  • 3/26/2024 12:00:00 AM

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Linux Administrator
  • Red Oak Technologies
  • Mountain View, CA
  • **ONSITE in Mountain View, CA** Red Oak Technologies is a leading provider of comprehensive resourcing solutions across ...
  • 3/25/2024 12:00:00 AM

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Contracts Administrator
  • Yoh, A Day & Zimmermann Company
  • Sunnyvale, CA
  • Job Description Job Description Contracts Administrator Looking for an individual to come in and support the team by pro...
  • 3/25/2024 12:00:00 AM

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Front Desk Agent/Night Auditor
  • Engage Hospitality
  • San Jose, CA
  • Job Description Job Description Front Desk Agent/Night Auditor REPORTS TO: Front Desk Manager / GENERAL MANAGER POSITION...
  • 3/25/2024 12:00:00 AM

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Research Coordinator (Hybrid)
  • Stanford University
  • Stanford, CA
  • Dr. Feliks Kogans lab, the imaging of musculoskeletal function group at Stanford University, School of Medicine is seeki...
  • 3/25/2024 12:00:00 AM

San Jose is located at 37°20′07″N 121°53′31″W / 37.335278°N 121.891944°W / 37.335278; -121.891944. According to the United States Census Bureau, the city has a total area of 180.0 sq mi (466 km2), of which 3.4 sq mi (8.8 km2) (1.91%) is water, making it the fourth-largest California city by land area (after Los Angeles, San Diego and California City). San Jose lies between the San Andreas Fault, the source of the 1989 Loma Prieta earthquake, and the Calaveras Fault. San Jose is shaken by moderate earthquakes on average one or two times a year. These quakes originate just east of the city on...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Manager jobs
$59,389 to $79,667
San Jose, California area prices
were up 2.9% from a year ago

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