Front Desk Supervisor - Casino jobs in Clarksville, TN

TSP Front Desk Supervisor

Paris Landing State Park Lodge

Annual Salary $37,800

Our Tennessee State Parks are among the most beautiful in the United States. We have an outstanding opportunity in a beautiful work environment to provide guest assistance with the day-to-day lodge and cabin room operations. Paris Landing State Park Lodge in Buchanan, TN, is a preferred destination for business meetings and conferences and a vacation destination for families. This position is responsible for performing the daily requirements associated with the front desk duties at the Paris Landing State Park Lodge. The preferred candidate will have knowledge and experience as a hotel front desk employee, working with property management systems for reservations, and experience working with groups in a hospitality environment. Education equivalent to a High School diploma or similar education, plus two years of experience in a High School diploma or similar education, plus two years of experience in a guest services role, preferably as a hotel front desk associate is preferred. The position requires work on weekends and holidays on a rotating basis. Candidates must meet the minimum qualifications (MQs) for this position. For MQs and how to apply, please visit http://www.tn.gov/careers.

Highlighted Responsibilities: Responsible for leading and assisting completion of daily shift requirements for the front desk operations for the Lodge. Manage lodging accommodations using approved property management systems and cabin accommodations through Initio or approved point-of sale system. Prepare shift schedules for front desk employees based on projected occupancy levels to best manage overtime. Lead training of the front desk staff to successfully perform front office operation duties. Perform front desk associate and night clerk duties when necessary. Work with sales department to maximize revenue. Ensure guest satisfaction by successfully resolving disputes and gueest complaints or concerns. Supervise, train and evaluate staff in their job performances. Help Lodge and Park guests with directions and explanation of local and Park attractions.

Job Type: Full-time

Pay: From $3,150.00 per month

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Morning shift

Ability to Relocate:

• Buchanan, TN 38222: Relocate before starting work (Required)

Work Location: In person