Front Desk Supervisor - Casino jobs in Columbus, MS

Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

Recently Added Front Desk Supervisor - Casino jobs

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Front Desk Supervisor
  • Threefoot Hotel
  • Meridian, MS FULL_TIME
  • POSITION PURPOSE: This position is responsible for the supervision of front desk operations; assisting guests upon checkin/out, processing reservations in a friendly, professional and timely manner, while following hotel brand standards of quality to ensure guest satisfaction. Effective supervision of assigned staff to ensure guest satisfaction, positive employee relations and achievement of overall financial results.

    ESSENTIAL FUNCTIONS: (Other duties may be assigned.)  Accountable for guest satisfaction by ensuring service standards are met and guests’ needs and concerns are responded to in a timely manner with a focus on service recovery when applicable.  Works side by side with staff to train and model appropriate guest service standards.  Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations.  Anticipates and responds to guests in a friendly and positive manner.  Process check-ins and check-outs, verify billing, create reservations, and process special requests.  Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.  Assists in achieving business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction.  Responsible for interviewing, hiring, coaching, and development of front office associates.  Evaluates staff performance and coaches to ensure standards are met.  Works in conjunction with manager to deliver discipline/corrective action and make termination decisions.  Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees.  Ensures all required training for department employees is completed and training records are maintained.  Analyzes quality issues, identifies training needs, suggests changes and ensures implementation to improve results.  Utilizes available resources and adheres to Hotel Brand Standard training policies.  Promotes collaboration and positive, professional work environment.

    JOB DESCRIPTION POSITION: Front Desk Supervisor FLSA DESIGNATION: Non-Exempt DEPARTMENT: Front Office/Rooms REPORTS TO: Front Office/Guest Service Manager, Assistant General Manager 2 Job Description /Front Desk Supervisor/ Guest Service Supervisor llh (essential functions continued)  Responsible for assisting in effective labor management through proper scheduling, monitoring, and adjusting based on business needs.  Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.  Monitors room availability, follows restrictions, and all booking policies and procedures.  Drives sales and maximizes revenue by up-selling rooms and amenities.  Uses expertise to suggest and implement changes to front desk operations as needed, while maximizing revenue and occupancy.  Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.  Must have high attention to detail, good communication skills and leadership ability.  Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving.  Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines. Adheres to all Hotel Brand Standard Operating Procedures.  Conduct routine inspections of front desk operations to maintain standards per company, local, state and federal regulations.  Ensures a clean and safe work environment, and follows all reporting procedures for guest/employee incidents.

    SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:  Must have one (1) or more years’ prior guest service experience, preferably in hospitality.  Must have basic computer knowledge and excellent written and verbal skills needed.  Must have excellent communication and organizational skills.  Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments.  Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.  Must have the ability to apply commonsense understanding to carry out instructions given.  Must have the ability to comply in standardized situations with only occasional or no variables.  Must have the ability to work flexible shifts  Must have excellent customer service skills.  Must be able to work without constant supervision.

    PHYSICAL DEMANDS:  While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.  May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.  Must be capable of effectively using close vision, distance vision, and color vision.  Able to operate in mentally and physically stressful situations 3 Job Description /Front Desk Supervisor/ Guest Service Supervisor llh

    WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee occasionally works near moving mechanical parts.  The noise level in the work environment is usually moderate, but could become loud from time to time.

    QUALIFICATION STANDARDS:  High school diploma or equivalent required some college or college degree preferred.  A minimum of one (1) year related experience in hotels or customer service preferred  Must be able to work in team environment

    REASONABLE ACCOMMODATION STATEMENT To accomplish this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. Reasonable accommodations may be provided to assist in enabling a qualified individual with a disability to perform the essential functions of this job

    This job description is not an exclusive or exhaustive list of all job functions that a Team Member in this position may be asked to perform from time to time.
  • 11 Days Ago
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CASINO FLOOR SUPERVISOR
  • Mississippi Band of Choctaw Indians dba Choctaw Resort Development Enterprise dba Pearl River Resort
  • Choctaw, MS FULL_TIME
  • Overview Responsible for the implementation and the compliance with the Company’s policies and procedures, and supervise the operation of assigned table games to ensure game integrity and customer sat...
  • 28 Days Ago
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Front Desk
  • Jackie's International
  • Albany, MS FULL_TIME
  • Front DeskCertified Hospitality seeks a qualified physical front desk agent with a high level of professionalism and effective decision making.Applicant must have strong interpersonal and administrati...
  • 2 Days Ago
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Front Desk
  • Certified Hospitality
  • Starkville, MS PART_TIME
  • Front Desk Certified Hospitality seeks a qualified physical front desk agent with a high level of professionalism and effective decision making. Applicant must have strong interpersonal and administra...
  • 3 Days Ago
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Front Desk
  • Jackie's International
  • Columbus, MS FULL_TIME
  • Front DeskCertified Hospitality seeks a qualified physical front desk agent with a high level of professionalism and effective decision making.Applicant must have strong interpersonal and administrati...
  • 6 Days Ago
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Front Desk
  • Jackie's International
  • Starkville, MS FULL_TIME
  • Front DeskCertified Hospitality seeks a qualified physical front desk agent with a high level of professionalism and effective decision making.Applicant must have strong interpersonal and administrati...
  • 9 Days Ago
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0 Front Desk Supervisor - Casino jobs found in Columbus, MS area

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Bakery Associate
  • Walmart
  • Starkville, MS
  • **Job Title: Bakery Associate** **Job Summary:** As a Bakery Associate at Walmart, you play a vital role in providing cu...
  • 4/26/2024 12:00:00 AM
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Administrative Assistant for Accreditation and 16th Section
  • Starkville Oktibbeha Consolidated School District
  • Starkville, MS
  • Classified - Classified Positions - Administrative Assistant Job Number 4600297297 Start Date Open Date Closing Date INT...
  • 4/26/2024 12:00:00 AM
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FT Data Entry Clerk (Work From Home)>
  • Radon Solutions
  • Starkville, MS
  • [Administrative Assistant / Remote] - Anywhere in U.S. / Competitive Pay - As a Data Entry Clerk you'll: Transfer data f...
  • 4/25/2024 12:00:00 AM
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FT Data Entry Specialist - Work From Home>
  • Sharecare
  • Starkville, MS
  • [Administrative Assistant / Remote] - Anywhere in U.S. / Competitive pay - As a Data Entry Specialist you'll: Access var...
  • 4/25/2024 12:00:00 AM
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Full Time Clerk
  • Kroger
  • Starkville, MS
  • Responsibilities As a Retail Clerk, you're responsible for making sure that each customer's shopping experience is runni...
  • 4/24/2024 12:00:00 AM
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Assistant Salon Leader
  • Regis Haircare Corporation
  • Starkville, MS
  • Job Description Smartstyle Hair Salon * - With over 180 full-service Smartstyle Hair Salons inside Wal Marts in 11 state...
  • 4/24/2024 12:00:00 AM
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Community Director
  • Mississippi State University
  • Starkville, MS
  • Community Director Job no: 507356 Position type: Full-Time 12-Month Department: 520194 - Student Housing - Residence Lif...
  • 4/22/2024 12:00:00 AM
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Water/Wastewater Operations Assistant
  • CITY OF STARKVILLE
  • Starkville, MS
  • Description GENERAL POSITION SUMMARY: The Water/Wastewater Operations Assistant performs a variety of semi-skilled work ...
  • 4/22/2024 12:00:00 AM
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About Columbus, Mississippi

The city is located approximately 10 mi (16 km) west of the Mississippi-Alabama state line along U.S. Route 82, U.S. Route 45, and numerous state highways. US 82 leads southeast 29 mi (47 km) to Reform, Alabama and west 25 mi (40 km) to Starkville. US 45 leads south 32 mi (51 km) to Macon and north 28 mi (45 km) to Aberdeen. According to the United States Census Bureau, the city has a total area of 22.3 square miles (57.8 square kilometers), of which 21.4 square miles (55.5 square kilometers) is land and 0.9 square miles (2.3 square kilometers) is water. Large lakes and rivers are nearby, such...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$31,956 to $44,776
Columbus, Mississippi area prices
were up 1.2% from a year ago
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