Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
The Capitana is seeking a full-time Front Desk Supervisor.
The Capitana is a part of the Opal Collection. Opal Collection is one of Key West's premier hospitality employers, with 4 unique hotels: Opal Key West Resort, Sunset Key Cottages, The Laureate and The Capitana.
The Front Desk Supervisor is responsible for assisting the Front Office Manager in handling all guest interactions and going above and beyond to exceed guest requests. Often provides the first point of contact for guests and is responsible for creating an excellent first impression. Responsible for all Front Office Associates duties as well as; scheduling, inventories, training new staff to resort standards, resolving customer challenges.
EXPERIENCE & EDUCATION:
REQUIREMENTS:
Job Type: Full-time
Job Type: Full-time
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Work setting:
Work Location: In person
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0 Front Desk Supervisor - Casino jobs found in Hialeah, FL area