Front Desk Supervisor - Casino jobs in Saint Cloud, MN
Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Front Desk Supervisor - Casino jobs
Hotel Front Desk Clerk
- Grand Casino
-
Onamia, MN
FULL_TIME
-
SUMMARYThe Hotel Guest Service Ambassador will be responsible for greeting guests in a courteous and professional manner.They are responsible for reservations, processing payment and safeguarding guest information. Rooms Controller duties include; pre-registering guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Other responsibilities are; providing accurate information to guests about services/amenities, greeting guests at the bell station, and safely, courteously, checking their luggage, ensuring optimum guest service with each guest interaction.ESSENTIAL DUTIES OF THE POSITION:
- A Guest Services Ambassador is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
- Ensures that the check-in and check-out process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately, thus protecting the company’s assets.
- Maintain an inventory of vacancies, reservations and room assignments.
- Explain all hotel facilities, hours of operation, answer all questions about these facilities and other hotel questions.
- Rooms Controller duties will include working in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel’s room inventory to maximize revenue pertaining to guestrooms.
- Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room types.
- Coordinate and block VIP members into upgraded room types while allocating the proper number of rooms to be reserved for upgrades performed by the front desk that generate revenue.
- Maintains a working knowledge of all Grand Casino properties, as well as special events on and near property,
- in order to advise guests of same, whenever possible.
- Responds to guests’ requests, complaints or inquires courteously and promptly.
- Enters changing reservation information into computer system.
- Posts charges to guest accounts and processes payment of accounts. This includes all applicable software systems.
- Prepares shift cash report, balancing payments and disbursements with computer and slot system.
- Prepares the bank drop envelope for shift end and balancing accounts.
- Demonstrates and promotes a strong commitment to providing the best possible experience for the guests.
- Bell Person duties include checking luggage for hotel guests; show guests to room assisting them with their luggage.
- Explains accommodations and equipment to Guests upon entry into the Guest’s room. Informs Guests of proper operation of room locks, televisions and thermostats. Explains fire safety/evacuation procedures.
- All other duties as assigned.
COMPETENCIES- Trustworthy and collaborative relationships with others.
- Organized and flexible to meet the needs of the business, guests and associates.
- Exhibit the values of the company culture; honesty, humility, truth, wisdom, love, respect, and bravery.
- Begin work on time for their scheduled shifts, schedule PTO in advance and exhibits flexibility in scheduling or supporting other Associates by assuming shifts from other team members or Department demands.
EDUCATION and/or EXPERIENCE:- Six (6) months of prior hospitality experience preferred.
- 9 Days Ago
Casino Housekeeper
- JACKPOT JUNCTION CASINO HOTEL
-
Morton, MN
OTHER
- Job Details Job Location: Jackpot Junction - Morton, MN Position Type: Full-Time Salary Range: $15.00 - $23.37 Hourly Job Shift: Varies ( Weekends) DescriptionESSENTIAL JOB FUNCTIONS Vacuum, empty and...
- 1 Month Ago
Casino Custodial
- PRAIRIE'S EDGE CASINO RESORT
-
GRANITE FALLS, MN
FULL_TIME
- Newly increased starting wages for every position! Shift differentials of $1.00/hour extra for 4:00 p.m.- midnight and $2.00/hour extra for midnight - 8:00 a.m. We also offer a generous benefit packag...
- 1 Month Ago
Dacotah Dining Supervisor
- JACKPOT JUNCTION CASINO HOTEL
-
Morton, MN
OTHER
- Job Details Job Location: Jackpot Junction - Morton, MN Position Type: Part-Time Salary Range: $16.50 - $25.71 Hourly Job Shift: Afternoon/Evening/Late Night ( Weekends) DescriptionESSENTIAL JOB FUNCT...
- 16 Days Ago
Golf Course Outside Service Supervisor
- Jackpot Junction Casino Hotel
-
Morton, MN
FULL_TIME
- ESSENTIAL JOB FUNCTIONS Oversee Cart & Range staff. Ensure that the Outside Service needs of each guest are attended to. Welcome all guests to Dacotah Ridge Golf Club in a professional manner with the...
- 1 Month Ago
Casino Shift Manager
- JACKPOT JUNCTION CASINO HOTEL
-
Morton, MN
OTHER
- Job Details Job Location: Jackpot Junction - Morton, MN Position Type: Part-Time Education Level: Not Specified Salary Range: $21.00 - $32.72 Hourly Travel Percentage: None Job Shift: Varies ( Weekend...
- 1 Month Ago
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0 Front Desk Supervisor - Casino jobs found in Saint Cloud, MN area
About Saint Cloud, Minnesota
St. Cloud is a city in the U.S. state of Minnesota and the largest population center in the state's central region. Its population is 67,984 according to the 2017 US census estimates, making it Minnesota's tenth largest city. St. Cloud is the county seat of Stearns County and was named after the city of Saint-Cloud, France (in Île-de-France, near Paris), which was named after the 6th-century French monk Clodoald.
Though mostly in Stearns County, St. Cloud also extends into Benton and Sherburne counties, and straddles the Mississippi River. It is the center of a small, contiguous urban area tot...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Desk Supervisor - Casino jobs
$36,938 to $51,758
Saint Cloud, Minnesota area prices
were up 1.3% from a year ago
were up 1.3% from a year ago