Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
POSITION DESCRIPTION
TITLE: |
Front Desk Clerk/Night Auditor |
LAST UPDATED: |
December 20, 2023 |
DIVISION |
Guest Services |
DEPARTMENT: |
Hotel |
REPORTS TO: |
Lead |
FLSA STATUS: |
Non-Exempt |
COMP LEVEL: |
5 |
|
|
Summary: Performs Front Desk Clerk and RV Park duties; audits and balances daily charges for the Lodge.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description.
Essential Job Functions:
Spirit Mountain Standards:
Required Knowledge of:
Required Skill in:
Education, Experience, Licenses, Registrations, and Certifications:
Environmental Factors and Conditions/Physical Requirements:
Equipment and Tools Utilized:
The above statements are intended to describe the major duties and responsibilities performed by this position and the employee acknowledges receipt of the job description.
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0 Front Desk Supervisor - Casino jobs found in Salem, OR area