Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
```Job Overview```
We are seeking a highly organized and detail-oriented Front Desk Supervisor to join our team. As the Front Desk Supervisor, you will be responsible for overseeing all front desk operations and ensuring a positive experience for our guests. This is a key role in our organization, as you will be the first point of contact for visitors and clients. If you have excellent organizational and communication skills, along with a friendly and professional demeanor, we would love to hear from you.
```Responsibilities```
- Greet and welcome guests in a warm and friendly manner
- Answer phone calls, respond to inquiries, and provide information about our services
- Schedule appointments and manage the calendar
- Process payments and maintain accurate records using QuickBooks
- Manage incoming and outgoing mail
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and document preparation
- Coordinate with other departments to ensure smooth operations
```Experience```
- Previous experience in a front desk or administrative role is preferred
- Proficiency in using phone systems and computerized systems
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written
- Familiarity with dental office procedures is a plus
If you are looking for an opportunity to work in a fast-paced environment where you can make a difference, this is the perfect role for you. We offer competitive compensation and opportunities for growth within our organization.
Please submit your resume along with a cover letter detailing your relevant experience. We look forward to hearing from you!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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