Front Desk Supervisor - Casino supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor - Casino counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor - Casino responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Front Desk Supervisors assist with ensuring the best in customer service for the Call Center, and Front Desk. Front Desk Supervisors are required to handle all guest problems and complaints in a timely and efficient manner while maintaining a positive and helpful attitude. Front Desk Supervisors provide on-going staff training and continue to keep communications between the Hotel Director, Front Desk Manager and front desk staff open and current.
Essential Duties and Responsibilities:
Be a clear thinker, remaining calm and resolving problems using good judgment.
$20.50 with premium pay
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0 Front Desk Supervisor - Casino jobs found in Sioux Falls, SD area