Front Office Manager Assistant - Casino jobs in Elkhart, IN

Front Office Manager Assistant - Casino assists with the supervision of the front desk including personnel and operations. Ensures friendly, prompt and quality customer service. Being a Front Office Manager Assistant - Casino coordinates daily service and administrative activities. May require a bachelor's degree. Additionally, Front Office Manager Assistant - Casino typically reports to the front office manager. To be a Front Office Manager Assistant - Casino typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Front Office Manager
  • Fairfield Inn & Suites - Goshen
  • Goshen, IN FULL_TIME
  • “Always deliver what is promised, and always execute what is committed” is what we adhere to! Come join our team where we are committed to providing rewarding opportunities for our associates, the development of exceptional hotels, and delivering the ultimate guest experience. We are currently seeking team members who enjoy engaging with the public while providing a positive guest experience. Our mission is: “To be the first choice of both our guests and team members.”

    We are currently recruiting for a Front Office Manager to join our team!

    Lead front office activities of hotel and proactively look for opportunities to create memorable experiences for our guests! Responsible for driving excellent guest service results and assisting guests with aspects of their stay, reservation and room assignment activities including various requests and inquiries. Ensure team members are provided training, support and tools to take care of our guests. Their expertise will focus on maximizing profits, developing and retaining employees and exceeding guest expectations.

    ESSENTIAL FUNCTIONS:
    • Scheduling of guest services front desk representatives, night audit staff and breakfast attendants (as applicable)
    • Fulfill shift(s) as Manager on Duty as assigned.
    • Hands on approach to leading the Guest Services team.
    • Maintains staffing levels of the department.
    • Maintains supplies and inventory controls for the Front Office and Pantry.
    • Provide management support and coverage in other areas of hotel (as needed)
    • Review all schedules, ensuring all issues are identified and addressed
    • Conduct guest services meetings and ensure employees are kept informed
    • Be very familiar with the hotel computer system for training maintenance and trouble shooting.
    • Complete credit check daily.  Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities.
    • Assure knowledge and training of Marketing Programs of company and hotel.
    • Recruit, manage, and train, Front Office Team
    • Train front desk/guest services, night audit staff on all Company and Brand standard programs
    • Train front desk/guest services, night audit, staff on rewards programs and requirements
    • Maximize room occupancy at best rates.
    • Establish consistent Standard Operating Procedures
    • Ensure staff is in compliance with Company Appearance and Grooming standards.
    • Assigns duties and shifts to team members and observes performances to ensure adherence to hotel policies and established operating procedures.
    • Review guest experience scores; review scores with staff; make recommendations for improvement
    • Ensure that the staff is in proper uniform including name tags and in good condition
    • Respond to all guest inquiries, complaints and special requests.
    • Create work environment where staff are motivated, productive and positive
    • Track all of corporate accounts
    • May be required at any time to assume the job duties of the Front Desk Clerk or any other position which is directly supervised by this position.
    • Comply with hotel security, fire regulations, and all health/safety regulations and legislation
    • Oversee smooth operation of breakfast service (as applicable)

    SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
    • Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
    • Previous experience as a front desk, guest service supervisor or manager preferred
    • Must have excellent leadership and organizational skills.
    • Must have excellent customer service skills
    • Must have excellent verbal and written communication skills
    • Must be familiar with Microsoft Office
    • Must be familiar with operation of office equipment e.g.- copier, printer, facsimile machine, telephone etc.
    • Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Must be able to work without constant supervision.
    • Required to work desk shifts as needed

    PHYSICAL DEMANDS:
    • Ability to stand for the entire scheduled shift.
    • While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
    • May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
    • Must be capable of effectively using close vision, distance vision, and color vision.
    • Able to operate in mentally and physically stressful situations
    QUALIFICATION STANDARDS:
    • High school education required. Some college Some college preferred.
    • Minimum one (1) year in a management role in a hotel required.
    • Must be able to effectively lead a team
    • Knowledge of and ability to operate personal computers and various property specific applications.
    • Ability to read and speak English fluently. Second or multiple languages are a plus.
    • Ability to perform under pressure.

    EEO Employer
  • 19 Days Ago

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Assistant Business Office Manager
  • Peopable
  • Warsaw, IN FULL_TIME
  • Can you be a real, true friend? Is it your nature to be open, listen deeply, know your heart, respond genuinely, and care as only a real friend cares? If so, we want to meet you. Cedarhurst, a regiona...
  • 29 Days Ago

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Assistant Business Office Manager
  • Cedarhurst
  • Warsaw, IN FULL_TIME
  • Can you be a real, true friend? Is it your nature to be open, listen deeply, know your heart, respond genuinely, and care as only a real friend cares? If so, we want to meet you. Cedarhurst, a regiona...
  • 29 Days Ago

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GHS ADMINISTRATIVE ASSISTANT TO PRINCIPAL - 40 HOURS (#3373)
  • Central Office
  • Goshen, IN FULL_TIME
  • The following vacancy exists in Goshen Community Schools for the 2021-22 school year: Goshen High SchoolAdministrative Assistant to Principal POSITION PURPOSE: To assist in performing a variety of res...
  • 22 Days Ago

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GCS ADMINISTRATIVE ASSISTANT - HUMAN RESOURCES (#3432)
  • Central Office
  • Goshen, IN FULL_TIME
  • The following vacancy exists in Goshen Community Schools for the 2021-22 school year: Goshen Community SchoolsAdministrative Assistant - Human Resources POSITION PURPOSE: To assist in performing a var...
  • 9 Days Ago

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GCS ADMINISTRATIVE ASSISTANT – STUDENT SERVICES - 40 HOURS (#3403)
  • Central Office
  • Goshen, IN FULL_TIME
  • The following vacancy exists in Goshen Community Schools for the 2021-2022 school year: Goshen Community SchoolsAdministrative Assistant - Student Services POSITION PURPOSE: To provide support for the...
  • 22 Days Ago

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0 Front Office Manager Assistant - Casino jobs found in Elkhart, IN area

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Medical Receptionist
  • Beacon Health System
  • Elkhart, IN
  • Full-time 500 Arcade Avenue Clerical Day $1,000 USD SIGNING BONUS Reports to the Practice Manager and works under the di...
  • 4/26/2024 12:00:00 AM

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Associate, Application Support
  • Interra Credit Union
  • Goshen, IN
  • Working Model: Hybrid We have a balanced hybrid working model to ensure you have the flexibility you need. The successfu...
  • 4/26/2024 12:00:00 AM

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Administrative Assistant, Purchasing, South Bend, IN
  • 1st Source Bank
  • South Bend, IN
  • POSITION SUMMARY Provides administrative support to Manager to contribute to the overall efficient operation of the Purc...
  • 4/26/2024 12:00:00 AM

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Associate, Application Support
  • Interra Credit Union
  • Goshen, IN
  • Working Model: Hybrid We have a balanced hybrid working model to ensure you have the flexibility you need. The successfu...
  • 4/25/2024 12:00:00 AM

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Executive Administrative Assistant
  • South Bend Medical Foundation
  • South Bend, IN
  • Job Description Job Description Under senior leadership, performs a variety of complete, highly responsible, sensitive a...
  • 4/25/2024 12:00:00 AM

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Receptionist
  • American Senior Communities
  • South Bend, IN
  • Receptionist Bring your heart to work! Caring people make the difference at American Senior Communities! Compassion, Acc...
  • 4/22/2024 12:00:00 AM

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Move-In Coordinator
  • Hellenic Senior Living - Elkhart
  • Elkhart, IN
  • Move-In Coordinator - Under New ManagementHellenic Senior Living - Helping, Assisting, & Caring for Seniors! Exciting & ...
  • 4/22/2024 12:00:00 AM

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Administrative Assistant
  • Career Transitions, LLC
  • Cassopolis, MI
  • Administrative Assistant Full-Time Cassopolis, MI Must have strong MS Excel skills and have experience working with an E...
  • 4/22/2024 12:00:00 AM

Elkhart /ˈɛlkɑːrt/ is a city in Elkhart County, Indiana, United States. The city is located 15 miles (24 km) east of South Bend, Indiana, 110 miles (180 km) east of Chicago, Illinois, and 150 miles (240 km) north of Indianapolis, Indiana. Elkhart has the larger population of the two principal cities of the Elkhart-Goshen Metropolitan Statistical Area, which in turn is part of the South Bend-Elkhart-Mishawaka Combined Statistical Area, in a region commonly known as Michiana. The population was 50,949 at the 2010 census. Despite the shared name, it is not the county seat of Elkhart County; that ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager Assistant - Casino jobs
$43,862 to $56,773
Elkhart, Indiana area prices
were up 1.3% from a year ago

Front Office Manager Assistant - Casino in Fairbanks, AK
The Official Casino of the Vancouver Canucks, River Rock is your place to shine! Your teammates are just like you - positive, up for a challenge, and always willing to go above and beyond for our guests.
December 22, 2019
Front Office Manager Assistant - Casino in Olympia, WA
You will oversee the operation of the Front Office, manage and supervise the daily duty shifts and provide support to senior management in the department's front and back office operations.
January 14, 2020