Front Office Manager Assistant - Casino jobs in New Orleans, LA

Front Office Manager Assistant - Casino assists with the supervision of the front desk including personnel and operations. Ensures friendly, prompt and quality customer service. Being a Front Office Manager Assistant - Casino coordinates daily service and administrative activities. May require a bachelor's degree. Additionally, Front Office Manager Assistant - Casino typically reports to the front office manager. To be a Front Office Manager Assistant - Casino typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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ASSISTANT FRONT OFFICE MANAGER
  • Doubletree New Orleans
  • Orleans, LA FULL_TIME
  • This is a job description for ASSISTANT FRONT OFFICE MANAGER.

    Job Title: Assistant Front Office Manager
    Department: Rooms
    Company: Dimension Hospitality
    Reports To: Guest Services Manager
    Supervises: Guest Services Representative & Supervisor, PBX Operator, Bell Staff, Concierge, Night Audit, Valet

    Job Purpose: To maintain a high quality of services offered to guests through management of the functional areas of reservations, guest registration, bell services, telephone services and guest accounting to maintain established operational standards and maximize profits of the hotel. Concierge and garage services may also report to this position.

    Job Responsibilities:
    1. Supervise Front Desk staff: hiring, firing, performance evaluations, training, and development. Schedule staff
    according to labor standards and forecasted occupancy.
    2. Maintain standards of guest service quality. Contribute to the profitability and guest satisfaction perception of
    other hotel departments. Increase level of guest satisfaction by delivery of an improved product through
    employee development, job engineering and quality image.
    3. Achieve budgeted revenues and expenses and maximizes profitability related to the guest services department.
    4. Develop short term and long term financial and operational plans for the guest service department which relate
    to the overall objectives of the hotel. Participate in the preparation of the annual hotel budget.
    5. Manage the reservation function to maintain highest possible room occupancy and average daily rate through
    suggestive selling by employees.
    6. Maintain procedures for credit control and handling of financial transactions, security of monies, guest security
    and emergency procedures.
    7. Receive departmental related guest complaints and ensures corrective action is taken.
    8. Ensure staff uses guest interaction skills. Reward employees who meet/exceed guest expectations.
    9. Other duties as assigned.

    Job Skills:
    1. Analyze and interpret business records and statistical reports; interpret policies established by administrators.
    2. Use mathematical skills to interpret financial information and prepare budgets.
    3. Understand the government regulations covering business operations.
    4. Make business decisions based on production reports and similar facts, experience, and opinion.
    5. Plan and organize the work of others.
    6. Change activity frequently and cope with interruptions.

    Job Qualifications:
    Education: Bachelor’s Degree in Management, Hotel Administration, Business or related field.
    Experience: Minimum 1-year of night audit, 2-years experience in front desk operations, and 1-year experience in either direct sales or retail trade; OR, an equivalent combination of education and experience.
    Licenses/Certifications: N/A

    Management Activities: Check all that apply
    X Interview, select and train associates
    X Set and adjust associates’ rates of pay and hours of work
    X Direct the work of associates
    X Appraise associates’ productivity and efficiency for purpose of recommending promotions or other changes in
    status
    X Handle associate complaints
    X Discipline associates
    X Plan the work
    X Determine the techniques to be used
    X Apportion the work among associates
    X Determine types of materials, supplies, machinery, equipment/tools used or merchandise to be bought, stocked
    & sold
    X Control the flow and distribution of materials or merchandise and supplies
    X Provide for the safety and security of the employees or the property
    X Plan and control the budget
    X Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time
    associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates).
    X Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing ,
    advancement, promotion or any other change of status of other associates are given particular weight.

    Physical Requirements and working conditions:
    Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries up to 50 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others.

    Additional physical, visual and working conditions:
    X Stand for long periods of time
    X Walk extended distances
    X Lift/carry 26-50 lbs.
    X Reach hands and arms in any direction
    X Kneel and/or stoop repeatedly
    X Able to work overtime and irregular hours

    While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.
  • 12 Days Ago

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ASSISTANT FRONT OFFICE MANAGER
  • Hyatt Regency New Orleans
  • Orleans, LA FULL_TIME
  • Summary Join us for this incredible opportunity to be part of our Front Office team as the Assistant Front Office Manager at the Hyatt Regency New Orleans. Not only will you be part of a rock-start te...
  • 1 Month Ago

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Experienced Assistant Front Office Manager (Opera POS)
  • Hotel Monteleone
  • Orleans, LA FULL_TIME
  • Summary The Assistant Front Office Manager assists to oversee and supervise all aspects of Front Office including the Front Desk and Communications Department. Essential Functions To perform the Assis...
  • 14 Days Ago

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Retail Assistant Manager
  • Office Depot
  • Harvey, LA FULL_TIME
  • Overview At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Manager will partner with the General Manager to drive the overall servi...
  • 1 Month Ago

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Front Office Manager
  • Tandem Hospitality Group, LLC
  • Orleans, LA FULL_TIME
  • : The Front Office Manager’s primary role is to ensure high quality service and leadership for the Front of House operations. This individual is responsible for oversight and leadership of the Front D...
  • 22 Days Ago

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Hotel Front Office Manager
  • BN Management Co
  • Chalmette, LA FULL_TIME
  • Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the guest services, and prepares reports daily, weekl...
  • 22 Days Ago

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0 Front Office Manager Assistant - Casino jobs found in New Orleans, LA area

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Assistant Manager Trainee - Rapid Advancement
  • NOLA Management
  • Gretna, LA
  • NOLA Management Group is a premier marketing and promotions firm specializing in direct marketing campaigns in New Orlea...
  • 4/26/2024 12:00:00 AM

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Front Desk Supervisor
  • Hampton Inn New Orleans Canal St
  • New Orleans, LA
  • Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while ...
  • 4/26/2024 12:00:00 AM

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Senior Administrative Program Coordinator
  • Tulane University Staff
  • New Orleans, LA
  • The Senior Administrative Program Coordinator supports the faculty and staff members of the Tulane University Translatio...
  • 4/26/2024 12:00:00 AM

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Paralegal / Office Manager - Insurance Defense & Admiralty Firm
  • Lateral Link
  • Metairie, LA
  • Elite law firm seeks a paralegal for a combined paralegal and office management position. Opportunity to gain valuable o...
  • 4/25/2024 12:00:00 AM

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Front Desk Agent
  • Dauphine Orleans Hotel
  • New Orleans, LA
  • Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest servic...
  • 4/25/2024 12:00:00 AM

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Front Desk Agent
  • Hilton Garden Inn New Orleans
  • New Orleans, LA
  • Job Summary: Pays $17.50/hr with parking included! Front Desk Agents are responsible for greeting and registering the gu...
  • 4/25/2024 12:00:00 AM

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Front Desk Agent ** Part-Time ** Springhill Suites Downtown New Orleans
  • SpringHill New Orleans Canal St
  • New Orleans, LA
  • Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest servic...
  • 4/23/2024 12:00:00 AM

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Screening Assistant
  • Orleans Parish District Attorney
  • New Orleans, LA
  • ABOUT THE ORLEANS PARISH DISTRICT ATTORNEY'S OFFICE (OPDA): Jason Rogers Williams took office as the Orleans Parish Dist...
  • 4/22/2024 12:00:00 AM

New Orleans (/ɔːrˈliːnz, ˈɔːrl(i)ənz/, locally /ˈɔːrlənz/; French: La Nouvelle-Orléans [la nuvɛlɔʁleɑ̃] (listen)) is a consolidated city-parish located along the Mississippi River in the southeastern region of the U.S. state of Louisiana. With an estimated population of 393,292 in 2017, it is the most populous city in Louisiana. A major port, New Orleans is considered an economic and commercial hub for the broader Gulf Coast region of the United States. New Orleans is world-renowned for its distinct music, Creole cuisine, unique dialect, and its annual celebrations and festivals, most notably ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager Assistant - Casino jobs
$44,183 to $57,188
New Orleans, Louisiana area prices
were up 1.2% from a year ago

Front Office Manager Assistant - Casino in Fairbanks, AK
The Official Casino of the Vancouver Canucks, River Rock is your place to shine! Your teammates are just like you - positive, up for a challenge, and always willing to go above and beyond for our guests.
December 22, 2019
Front Office Manager Assistant - Casino in Olympia, WA
You will oversee the operation of the Front Office, manage and supervise the daily duty shifts and provide support to senior management in the department's front and back office operations.
January 14, 2020