Front Office Manager - Casino jobs in Allentown, PA
Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Front Office Manager - Casino jobs
Front Office Manager
- Four Points by Sheraton
-
Allentown, PA
FULL_TIME
-
The Front Office Manager (FOM) is responsible for the front office’s operations 24 hours a day. This position requires a minimum of 45-50 hours a week. The FOM is responsible for all front desk clerks and night auditors. Requires knowledge of all front desk procedures and hotel operations. Promote an atmosphere that promotes welcoming and efficient service to all associates and guests. Marriott's experience preferred. This is a salaried management position which may include long hours as well as supporting your entire team as a leader and go-to person will be key in this role.
Duties:- Successfully recruit, hire, train, counsel and motivate department personnel.
- Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers, and management.
- Actively supervise department personnel with authority to conduct all department performance appraisals in a timely and accurate manner.
- Participate in department budget preparation for line-item expense and labor, including proper scheduling of departmental associates.
- Manage and enforce a uniform policy for all departmental associates.
- Ensure associates anticipate, acknowledge and respond to guests’ needs by proper training of brand programs.
- Ensure proper delivery of guest services as directed by the General Manager.
- Maintain guest request/complaint log to ensure guest satisfaction. Assist the General Manager in resolving guest complaints concerning the front desk and/or billing inquiries.
- Actively manage and monitor guest ledger and direct bill accounts by ensuring an effective cash control system is in place and all credit card and check cashing policies are followed.
- Monitor posting of all charges, especially guest charges, to minimize lost revenue.
- Coordinate daily with the sales department and General Manager about room availability and hotel’s yield management system to maximize suite revenue.
- Ensure all department associates are updated with the most recent information on the hotel policy, safe work habits and emergency procedures, including all key control procedures.
- Supervise the training and handling of reservations, cancellations and shop calls.
- Promote good associate communication through associate feedback, oral and written communication, proper training and a minimum of one department meeting per month. Set an example in communicating with other departments.
- Participate in weekend MOD development program and help out with other departments as needed with a positive and cooperative attitude. Responsible to cover any call-offs for the front desk shift.
Carry out any reasonable request by Management. - 11 Days Ago
Front Office Manager
- Four Points by Sheraton Allentown Lehigh Valley
-
Allentown, PA
FULL_TIME
- The Front Office Manager (FOM) is responsible for the front office’s operations 24 hours a day. This position requires a minimum of 45-50 hours a week. The FOM is responsible for all front desk clerks...
- 4 Days Ago
Assistant Front Office Manager
- HYATT ALLENTOWN LEHIGH VALLEY
-
Allentown, PA
FULL_TIME
- Assistant Front Office ManagerHyatt House/Hyatt Place Allentown is seeking an Assistant Front Office Manager to assist our Front Office Manager in leading and cultivating our Front Desk team.Our ideal...
- 6 Days Ago
Front Office Supervisor
- HYATT ALLENTOWN LEHIGH VALLEY
-
Allentown, PA
FULL_TIME
- Front Office Supervisor Hyatt House/Hyatt Place Allentown is seeking an experienced Front Office Supervisor to assist our Front Office Manager in leading and cultivating our Front Desk. Our ideal cand...
- 6 Days Ago
Front Office Clerk/Receptionist
- Meesha Aesthetics
-
Allentown, PA
PART_TIME
- About usMeesha Aesthetics is a small cosmetic injectables (think Botox) business in Warminster, PA. We are customer-centric, fun, autonomous and our goal is to provide and up-beat, warm and outgoing a...
- 25 Days Ago
Dental Front Office Coordinator
- Brookside Dental Care
-
Allentown, PA
FULL_TIME
- THE WHO, WHAT, WHY:A front office coordinator is the face of a dental practice! That is why we are looking to add a friendly, professional front office coordinator to our team.We thrive on working as ...
- 27 Days Ago
Filters
- Current Active Filter
- Allentown, PA
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Front Office Manager - Casino jobs found in Allentown, PA area
Greeter
- Walmart
-
Allentown, PA
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/19/2024 12:00:00 AM
Customer Care Representative
- myHR Partner, Inc.
-
Allentown, PA
- **Description** ***Customer Care Representative*** If youre an experienced customer service professional with strong com...
- 4/19/2024 12:00:00 AM
Associate District Service Manager
- Steris plc.
-
Bethlehem, PA
- Job Title: Associate District Service Manager Description: At STERIS, we help our Customers create a healthier and safer...
- 4/19/2024 12:00:00 AM
Hotel Front Desk Agent
- Hansen Properties Inc
-
Blue Bell, PA
- Job Type Part-time Description Normandy Farm is seeking qualified individuals who are interested in working in an upscal...
- 4/18/2024 12:00:00 AM
Guest Service Agent
- Residence Inn - Conshohocken
-
Conshohocken, PA
- Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner accordi...
- 4/18/2024 12:00:00 AM
Patient Service Representative - Urology $500 Sign On Bonus for Qualified Candidates
- St. Lukes Health Network
-
Allentown, PA
- Patient Service Representative - Urology $500 Sign On Bonus for Qualified Candidates page is loaded **Patient Service Re...
- 4/17/2024 12:00:00 AM
ED Patient Access Representative, 2nd Shift
- St. Luke's University Health Network
-
Bethlehem, PA
- St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most ...
- 4/17/2024 12:00:00 AM
Client Digital Sales Representative - Major Accounts
- ADP
-
Allentown, PA
- ADP is hiring a Digital Sales Associate. Are you ready for your next best job where you can control your financial futur...
- 4/16/2024 12:00:00 AM
About Allentown, Pennsylvania
Allentown (Pennsylvania Dutch: Allenschteddel) is a city located in Lehigh County, Pennsylvania, United States. It is Pennsylvania's third most populous city and the 231st largest city in the United States. As of the 2010 census, the city had a total population of 118,032 and is currently the fastest growing city in all of Pennsylvania. It is the largest city in the metropolitan area known as the Lehigh Valley, which had a population of 821,623 residents as of 2010[update]. Allentown constitutes a portion of the New York City Combined Statistical Area and is the county seat of Lehigh County. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager - Casino jobs
$60,103 to $88,253
Allentown, Pennsylvania area prices
were up 1.5% from a year ago
were up 1.5% from a year ago