Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
The Hotel Front Desk Agent is responsible for checking guests in and out of Hotel rooms, setting
folios to appropriate tenders, answer and or finding out the answers to guests’ questions as they relate to Scarlet Pearl in addition to providing excellent customer service to all patrons.
Must be at least 21 years of age.
High School Diploma or equivalent preferred.
Must be efficient, organized, and have the ability to set priorities and meet deadlines; Must be able to work independently.
Strong organizational and time management skills; ability to work with a high sense of urgency within established time lines, exercising consistent follow-through/follow-up when necessary.
Able to follow detailed procedures and ensure accuracy in documentation and data.
Able to clearly present information through the spoken or written word; talk with customers or employees; listen well.
Able to demonstrate a high level of service delivery to do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.
Strong computer skills to include effective working knowledge of LMS, Microsoft Office Products and working knowledge of various information support systems.
Ability to operate various types of office equipment including, but not limited to; personal computers, printers, calculators, copy machines, FAX machines, telephone, and other departmental related systems.
Must have excellent written communication skills including strong composition, spelling and grammar; must have the ability to carefully proof work and ensure proper business formats are used.
Must be flexible in role.
Must be able to obtain/maintain any necessary
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0 Front Office Manager - Casino jobs found in Biloxi, MS area