Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Summary: The Porter Manager at Rolling Hills Casino and Resort is responsible for overseeing the cleanliness, maintenance, and organization of the casino premises, ensuring a safe and welcoming environment for guests and staff. This role involves supervising porter staff and supervisors, managing schedules, and implementing policies and procedures to uphold high standards of cleanliness and safety.
Essential Duties and Responsibilities:
Requirements:
Supervisory Responsibilities:
The Porter Manager supervises up to four subordinate supervisors. The Porter Manager carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems within the department.
Qualifications
To perform this job successfully, an individual must be at least twenty-one years of age and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
Associate degree (A.S.) preferred; and five years of Porter/Housekeeping Supervisory experience or five years of casino supervisory experience.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or Governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Ability to work with mathematical concepts such as percentages and ratios.
Reasoning Ability:
Ability to solve practical problems and interpret instructions.
Certificates, Licenses, Registrations:
Gaming license from by the Paskenta Gaming Commission. Must have a valid California driver’s license and ability to quality must be able to be insurable by the company insurance carrier. Must obtain Title 31 certification as trained by Rolling Hills Casino. Must obtain obtained OSHA 10 certificate and OSHA 30 Certification.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk or hear regularly. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 100 pounds, with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to tobacco smoke. The employee is occasionally exposed to wet, humid, hot, or cold conditions and outside weather conditions. The noise level in the work environment is usually moderate to loud.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Duties, responsibilities, requirements, and expectations about this job are subject to change as needed.
0 Front Office Manager - Casino jobs found in Chico, CA area