Front Office Manager - Casino jobs in Elkhart, IN
Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Front Office Manager - Casino jobs
Front Office Manager
- Fairfield Inn & Suites - Goshen
-
Goshen, IN
FULL_TIME
-
“Always deliver what is promised, and always execute what is committed” is what we adhere to! Come join our team where we are committed to providing rewarding opportunities for our associates, the development of exceptional hotels, and delivering the ultimate guest experience. We are currently seeking team members who enjoy engaging with the public while providing a positive guest experience. Our mission is: “To be the first choice of both our guests and team members.”
We are currently recruiting for a Front Office Manager to join our team!
Lead front office activities of hotel and proactively look for opportunities to create memorable experiences for our guests! Responsible for driving excellent guest service results and assisting guests with aspects of their stay, reservation and room assignment activities including various requests and inquiries. Ensure team members are provided training, support and tools to take care of our guests. Their expertise will focus on maximizing profits, developing and retaining employees and exceeding guest expectations.
ESSENTIAL FUNCTIONS:- Scheduling of guest services front desk representatives, night audit staff and breakfast attendants (as applicable)
- Fulfill shift(s) as Manager on Duty as assigned.
- Hands on approach to leading the Guest Services team.
- Maintains staffing levels of the department.
- Maintains supplies and inventory controls for the Front Office and Pantry.
- Provide management support and coverage in other areas of hotel (as needed)
- Review all schedules, ensuring all issues are identified and addressed
- Conduct guest services meetings and ensure employees are kept informed
- Be very familiar with the hotel computer system for training maintenance and trouble shooting.
- Complete credit check daily. Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities.
- Assure knowledge and training of Marketing Programs of company and hotel.
- Recruit, manage, and train, Front Office Team
- Train front desk/guest services, night audit staff on all Company and Brand standard programs
- Train front desk/guest services, night audit, staff on rewards programs and requirements
- Maximize room occupancy at best rates.
- Establish consistent Standard Operating Procedures
- Ensure staff is in compliance with Company Appearance and Grooming standards.
- Assigns duties and shifts to team members and observes performances to ensure adherence to hotel policies and established operating procedures.
- Review guest experience scores; review scores with staff; make recommendations for improvement
- Ensure that the staff is in proper uniform including name tags and in good condition
- Respond to all guest inquiries, complaints and special requests.
- Create work environment where staff are motivated, productive and positive
- Track all of corporate accounts
- May be required at any time to assume the job duties of the Front Desk Clerk or any other position which is directly supervised by this position.
- Comply with hotel security, fire regulations, and all health/safety regulations and legislation
- Oversee smooth operation of breakfast service (as applicable)
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:- Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
- Previous experience as a front desk, guest service supervisor or manager preferred
- Must have excellent leadership and organizational skills.
- Must have excellent customer service skills
- Must have excellent verbal and written communication skills
- Must be familiar with Microsoft Office
- Must be familiar with operation of office equipment e.g.- copier, printer, facsimile machine, telephone etc.
- Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Must be able to work without constant supervision.
- Required to work desk shifts as needed
PHYSICAL DEMANDS:- Ability to stand for the entire scheduled shift.
- While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
- May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
- Must be capable of effectively using close vision, distance vision, and color vision.
- Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:- High school education required. Some college Some college preferred.
- Minimum one (1) year in a management role in a hotel required.
- Must be able to effectively lead a team
- Knowledge of and ability to operate personal computers and various property specific applications.
- Ability to read and speak English fluently. Second or multiple languages are a plus.
- Ability to perform under pressure.
EEO Employer - 19 Days Ago
Front Office Administrator
- RE/MAX Results
-
Warsaw, IN
FULL_TIME
- RE/MAX Results is seeking a motivated individual for the position of Front Office Administrator. This front desk position acts as the first point of contact with clients and agents and performs essent...
- 13 Days Ago
Front Office Coordinator
- Jaress Family Dentistry, PC
-
Goshen, IN
FULL_TIME
- ```Job Overview```We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team. As the Front Office Coordinator, you will be responsible for overseeing the daily ope...
- 1 Month Ago
Office Manager
- Renewal Homes
-
Warsaw, IN
FULL_TIME
- Overview: We are seeking an experienced and organized Office Manager to join our team. The ideal candidate will oversee the daily operations of our office, ensuring efficiency and professionalism. If ...
- 12 Days Ago
Office Manager
- Clarkson Eyecare
-
Three Rivers, MI
FULL_TIME
- An Office Manager is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented. Essential Responsibilitie...
- 1 Month Ago
Office Manager/Secretary/Receptionist
- C&P Oil
-
Millersburg, IN
FULL_TIME
- About usC&P Oil is a small business in Millersburg, IN. We are professional, agile and our goal is to Provide a fun and supportive working environment.Our work environment includes:Modern office setti...
- 19 Days Ago
Filters
- Current Active Filter
- Elkhart, IN
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Front Office Manager - Casino jobs found in Elkhart, IN area
Customer Service - Parts Advisor
- Jayco
-
Middlebury, IN
- Customer Service Call Center - Parts Advisor New Parts Department structure with competitive hourly starting pay for the...
- 4/26/2024 12:00:00 AM
Patient Coordinator
- Aspen Dental
-
Warsaw, IN
- At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class de...
- 4/26/2024 12:00:00 AM
Courtesy Clerk/Grocery Bagger
- Kroger
-
Plymouth, IN
- Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
- 4/26/2024 12:00:00 AM
Medical Receptionist
- Beacon Health System
-
Elkhart, IN
- Full-time 500 Arcade Avenue Clerical Day $1,000 USD SIGNING BONUS Reports to the Practice Manager and works under the di...
- 4/26/2024 12:00:00 AM
Greeter
- Walmart
-
Dowagiac, MI
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/24/2024 12:00:00 AM
Member Service Associate - LifePlex Fitness Forum - PRN - (As Needed)
- Trinity Health
-
Plymouth, IN
- **Member Service Associate - LifePlex Fitness Forum - PRN - (As Needed)** Location Plymouth, Indiana, 46563 Category Spo...
- 4/24/2024 12:00:00 AM
Greeter
- Walmart
-
Paw Paw, MI
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/24/2024 12:00:00 AM
Greeter
- Walmart
-
Vicksburg, MI
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/24/2024 12:00:00 AM
About Elkhart, Indiana
Elkhart /ˈɛlkɑːrt/ is a city in Elkhart County, Indiana, United States. The city is located 15 miles (24 km) east of South Bend, Indiana, 110 miles (180 km) east of Chicago, Illinois, and 150 miles (240 km) north of Indianapolis, Indiana. Elkhart has the larger population of the two principal cities of the Elkhart-Goshen Metropolitan Statistical Area, which in turn is part of the South Bend-Elkhart-Mishawaka Combined Statistical Area, in a region commonly known as Michiana. The population was 50,949 at the 2010 census. Despite the shared name, it is not the county seat of Elkhart County; that ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager - Casino jobs
$57,121 to $83,875
Elkhart, Indiana area prices
were up 1.3% from a year ago
were up 1.3% from a year ago