Front Office Manager - Casino jobs in Lafayette, LA

The Opportunity We are currently searching for an experienced and dynamic Assistant General Manager or Front Office Manager ready to take the next step and to lead the team at Sunrise Hospitality. We operate focused service hotels in Louisiana and are a growing and lively company. As a General Manager Trainee, you will be responsible for gathering the knowledge to effectively lead and manage all aspects of a hotel and for delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving sales and profitability, guest and associate satisfaction and ensuring that hotel standards are met.

Job Responsibilities Key responsibilities of a General Manager in Training include: • Learn, grow and develop with an open mind and a drive to hone your manage skills. • Functioning as the primary strategic leader of the hotel with responsibility for all aspects of the operation, including guest and associate satisfaction, human resources, financial performance and sales and revenue generation once trained. • Analyzing business results and working with the leadership team to develop effective strategies to address needs. Making key decisions and overseeing execution, removing obstacles to success and ensuring appropriate resources are available to achieve business results. • Ensuring brand standards are met with the objective of meeting or exceeding guest expectations; communicating follow-up actions to the team as necessary • Driving the sales culture in the hotel through active involvement in the sales process, including encouraging the leadership team to develop effective revenue management strategies and setting aggressive goals that will drive the property’s financial performance. • Preparing an annual budget and business plan in collaboration with appropriate department heads to ensure the smooth operations of the hotel, set financial goals and plan expenses • Monitoring actual sales and revenues to determine variance and assess goal accomplishments • Creating an environment in which all associates have the ability to reach their full potential • Ensuring that all associate and business decisions are in line with Sunrise’s Mission, Values and Guiding Principles Requirements

Job Requirements The minimum qualifications for - General Manager in Training are: • Degree in Hospitality or related field from a 4 year university • Minimum of 2 - 4 years experience as a AGM / FOM REQUIRED • GM experience with the Branded Hotel is a plus • Proven track record in delivering financial results • Proven track record of building a cohesive team and facilitating goal accomplishment • Ability to inspire associates and to create a culture of care and accountability • Proven track record of positive associate satisfaction scores • Commitment to exceptional guest service • Strong communication and listening skills, excellent speaking, reading and writing skills • Aptitude in financial management, financial reports and analysis • Excellent leadership skills with a hands-on, lead-by-example work style An Equal Opportunity Employer

Job Type: Full-time

Pay: $25,000.00 - $40,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: In person