Front Office Manager - Casino jobs in Pensacola, FL
Front Office Manager - Casino manages the front office personnel. Ensures quality customer service, oversees the daily operation of services for the casino and the execution of contracts, deposits, and billing. Being a Front Office Manager - Casino may require a bachelor's degree in area of specialty. Typically reports to a director. The Front Office Manager - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Office Manager - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Front Office Manager - Casino jobs
Front Office Manager
- Krishna Ventures LLC
-
Haven, FL
FULL_TIME
-
The main function of the Front Office Manager is to assist the General Manager in the daily operation of the hotel, as well as oversee the property in the absence of the General Manager (GM). The Assistant General Manager is responsible for managing the day-to-day operation of the Front Desk, Housekeeping, and Maintenance teams in conjunction with the GM and making sure that all departments run smoothly and efficiently.
Essential Functions:
AGM Duties and Responsibilities:- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Act as an ambassador to the hotel and ensure that guests are receiving an unparalleled guest experience.
- Remain readily accessible to guests and employees at all times.
- Make reservations, check-in and check-out guests as needed.
- Check the guest service log upon arrival for the day, noting any guest requests, complaints, and significant events that may require attention.
- Be aware of the status of the availability of rooms at the hotel on any given day to ensure revenue is maximized.
- Check any meeting room needs and set-ups for cleanliness, proper set, and availability.
- Maintain effective communications between all hotel departments.
- Act as a problem solver as needed.
- Monitor all no-show charges, research credit card discrepancies, and process charge-backs.
- Conduct at least one routine inspection of the public areas of the hotel, recognizing and correcting any potential safety hazards and also addressing cleanliness issues.
- Solicit guest feedback regarding hotel services and facilities and take corrective action to solve any reported deficiencies.
- Investigate, report, and coordinate all hotel accidents that are employee and guest related.
- Help to grow the business through inquisitiveness at the time of reservation and check-in and through sales calls and public relations.
- Monitor existing S.O.P.’s.
- Assist in the selection and continuous training of staff to provide high-quality service to guests.
- Count all banks and immediately report discrepancies to the General Manager.
- Inspect guestrooms. Provide feedback to housekeeping and maintenance departments.
- Update availability information in the Property Management System as required.
- Assist in evaluating the performance of all employees.
- Day-to-day management responsibilities including scheduling, motivating, assigning activities, training, and policy and procedural assessment.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations with minimum supervision.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
- Must have the ability to understand complex information, data, etc from contrasting sources and consider, adjust or modify to meet the constraints of that particular need.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must have the ability to work various hours and shifts per week, with an average of 40 hours.
- Other hotel-related duties as required.
- Maintain regular attendance in compliance with hotel standards, as required by scheduling, which may vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name-tag when working.
Job Requirements:- Must be a United States citizen or possess a valid work permit.
- Must be able to read, write and speak English.
- Must have excellent organization and time management skills.
- Must have exceptional detail in a follow-up. Must be able to work well under pressure.
- Must be able to accurately follow instructions, both verbally and written.
- Must be professional in appearance and demeanor.
- Must always ensure to be a team player.
- Ability to work a flexible schedule that may include weekends and holidays.
- Must have the ability to deal effectively and interact well with guests and associates.
- Must have a passion for creating an exceptional experience for all guests.
- Must be able to convey information and ideas clearly.
- Must display exemplary examples for staff.
I have read and understood the job description as stated above and accept that any of the tasks may be modified or changed. I accept responsibility for knowing the modifications and/or changes in this job description. I can perform the essential functions of the job listed above, with or without reasonable accommodation. - 2 Days Ago
Front Office Manager
- Navy MWR Key West
-
Panama, FL
FULL_TIME
- Summary This position is located at Unaccompanied Housing at the Naval Support Activity Panama City, FL. with multiple front desk operations. The purpose of this position is to perform front desk mana...
- 27 Days Ago
Front Office Manager
- Sandestin Golf and Beach Resort
-
Miramar Beach, FL
FULL_TIME
- Nestled between the stunning emerald waters of the Gulf of Mexico and the serene Choctawhatchee Bay, Sandestin® Golf and Beach Resort spans a majestic 2,400 acres in Northwest Florida, offering not ju...
- 29 Days Ago
Front Office Manager
- Concord Hospitality Enterprises Company
-
Navarre, FL
FULL_TIME
- DescriptionWe are hiring a Front Office Manager. Role Responsibilities: The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfactio...
- 1 Month Ago
Front Office Manager
- Staybridge Suites Miramar
-
Miramar Beach, FL
FULL_TIME
- Come Join Our Opening Team! Staybridge Suites Miramar Beach is looking for a top-performing Opening Hotel Front Office Manager, Front Desk Manager, and Guest Service Manager. Are you looking for a rew...
- 1 Month Ago
Front Office Manager | $200 SIGN ON BONUS
- Concord Hospitality Brand
-
Navarre, FL
FULL_TIME
- We are hiring a Front Office Manager. Role Responsibilities: The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and produ...
- 7 Days Ago
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0 Front Office Manager - Casino jobs found in Pensacola, FL area
Front Office Manager
- Concord Hospitality
-
Navarre, FL
- Description We are hiring a Front Office Manager. Role Responsibilities: The Guest Services Manager/Front Office Manager...
- 4/26/2024 12:00:00 AM
Front Office Manager | $200 SIGN ON BONUS
- Concord Hospitality
-
Navarre, FL
- We are hiring a Front Office Manager. Role Responsibilities: The Guest Services Manager/Front Office Manager is responsi...
- 4/26/2024 12:00:00 AM
Customer Service Associate
- Southeastern Grocers
-
Cantonment, FL
- The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly cu...
- 4/26/2024 12:00:00 AM
EG Food Service Associate
- Cumberland Farms
-
Pensacola, FL
- Description: Position Summary: If you are a high energy, outgoing leader who loves to help others, work as part of a tea...
- 4/25/2024 12:00:00 AM
Greeter
- Walmart
-
Gulf Breeze, FL
- **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
- 4/24/2024 12:00:00 AM
Call Center Representative
- Retina Specialty Institute
-
Pensacola, FL
- Job Description Job Description Title: Call Center Representative Department: Call Center Reports To: Call Center Superv...
- 4/23/2024 12:00:00 AM
Front Office Manager
- Henderson Beach Resort
-
Destin, FL
- The Front Desk Manager is responsible for ensuring the operation of the Front Office in an attentive friendly efficient ...
- 4/22/2024 12:00:00 AM
Customer Service Advisor
- Pep Boys Inc
-
Pensacola, FL
- **** **Customer Service Advisor** **Customer Service Advisor** **Requisition ID:** 113176 **Category:** Stores **Positio...
- 4/22/2024 12:00:00 AM
About Pensacola, Florida
Pensacola (/ˌpɛnsəˈkoʊlə/) is the westernmost city in the Florida Panhandle, approximately 13 miles (21 km) from the border with Alabama, and the county seat of Escambia County, in the U.S. state of Florida. As of the 2010 census, the city had a total population of 51,923, down from 56,255 at the 2000 census. Pensacola is the principal city of the Pensacola metropolitan area, which had an estimated 461,227 residents in 2012.
Pensacola is a sea port on Pensacola Bay, which is protected by the barrier island of Santa Rosa and connects to the Gulf of Mexico. A large United States Naval Air Statio...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Front Office Manager - Casino jobs
$54,021 to $79,322
Pensacola, Florida area prices
were up 1.5% from a year ago
were up 1.5% from a year ago