Front Office Manager - Casino jobs in Rock Hill, SC

**Overview:** We are seeking a Front Office Manager to join our team. The ideal candidate will have a background in hospitality, excellent customer service skills, and the ability to manage front desk operations efficiently. **Responsibilities:** - Oversee all front office operations and ensure exceptional guest services - Manage reservations, check-ins, and check-outs - Train and supervise front desk staff - Handle guest inquiries, requests, and complaints promptly and professionally - Maintain accurate records and accounts - Coordinate with other departments to ensure smooth operations - Implement and maintain hotel policies and procedures **Requirements:** - Proven experience in front desk or hotel management - Strong communication and interpersonal skills - Proficiency in phone systems and etiquette - Bilingual proficiency is a plus - Excellent customer service skills - Ability to multitask and prioritize effectively - Knowledge of guest relations practices Join our team as a Front Office Manager and be part of a dynamic hospitality environment where your skills and expertise will be valued.

Job Type: Full-time

Pay: $17.50 - $18.50 per hour

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Evening shift
• Monday to Friday
• Morning shift
• Nights as needed
• Night shift
• On call
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person