General Clerk jobs in Bergenfield, NJ

About us

Route66 International Inc is the first seaweed manufacturer on the East Coast. We specialized in roasted seaweed for sushi rolls and Asian foods. Since launching the business in 2018, we've had robust growth year after year. We distribute our made in USA seaweed to restaurants in over 40 states daily. Our unique sales strategies and outstanding quality of the products make YM Roasted Seaweed the top choice for thousands of sushi chefs across the U.S.

We are professional and agile.

Our work environment includes:

• Casual work attire
• Relaxed atmosphere
• On-the-job training
• Safe work environment

We are seeking a detail-oriented and dynamic Bilingual Office Clerk to join our team. This role requires excellent communication skills in both English and Chinese, as you will be interacting with a diverse customer base, including handling orders, invoicing, and addressing shipping and billing inquiries. The ideal candidate will have experience with CRM systems, preferably HubSpot, and be adept at managing multiple tasks efficiently in a fast-paced environment.

JOB DESCRIPTION

• Process orders received from sales representatives through Hubspot, ensuring accuracy and timeliness in invoice creation.
• Handle customer service calls, including orders and inquiries from English and Chinese speaking customers.
• Address billing or payment issues, maintaining clear and professional communication with customers.
• Coordinate with the shipping department to resolve any shipping-related issues and liaise with UPS as necessary.
• Maintain accurate records and documentation related to orders, billing, and customer interactions via Hubspot and Quickbooks
• Proficiency with Microsoft Office - comfortable with Excel, Word, Google Sheets
• Organized and accountable, has a strong attention to detail

Job Type: Full-time

Pay: $17.59 - $18.42 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Ability to Commute:

• Hackensack, NJ 07601 (Required)

Ability to Relocate:

• Hackensack, NJ 07601: Relocate before starting work (Required)

Work Location: In person