Grocery Store Manager Assistant assists the store manager with the day-to-day operations of a grocery store. Implements strategies to improve customer service, drive store sales, and increase profitability. Being a Grocery Store Manager Assistant ensures customer needs are met, complaints are resolved, and service is quick and efficient. Maintains store appearance and product presentation to company standards. Additionally, Grocery Store Manager Assistant provides support to sales associates during peak periods or when scheduling conflicts arise. Requires a high school diploma. Typically reports to a head of a unit/department. The Grocery Store Manager Assistant supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Grocery Store Manager Assistant typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
· Customer Service Skills:
o Greet customers throughout the day and provide assistance with a friendly and approachable demeanor.
o Answer questions regarding the store and its merchandise.
o Answer phones and direct calls.
· Sales Skills:
o Maintain knowledge of current sales and promotions and policies regarding payment and exchanges.
o Responsible for promoting and locating products that meet the customer’s needs.
o Assist customers with special order requests, ensuring appropriate follow-through.
o Proficient with point-of-sale system for cashiering.
· Organizational Skills:
o Maintain a clean and organized environment, including sweeping, mopping, and dusting.
o Participate in deep cleaning of the department according to department procedure.
o Loads baler and bundles bales.
o Maintains backstock in accordance with department standards.
· Receiving:
o Assist with stocking and unloading deliveries.
o Receive inventory, including checking for quality and expiration dates, and ensuring that all products are properly stored and rotated.
o Prepare merchandise for purchase. Ticket, arrange, and display merchandise to promote sales.
o Accurately note invoices with errors in the shipment.
· Inventory Management:
o Excellent awareness of products, location in the store/backstock, their sources and ordering procedures.
o Stock, rotate, merchandise, and face product according to department procedure.
o Maintain and consolidate backstock in accordance with department standards.
o Perform inventory counts as needed to meet department deadlines using the POS system.
o Perform temp checks on the refrigeration to ensure proper holding of product.
o Monitor inventory and alert Category Lead of potential stock issues.
· Security:
o Watch for and recognize security risks and thefts and know how to report these situations.
· Teamwork:
o Train other staff as needed.
o Assist in other departments as needed.
o Performs other duties as assigned to meet business needs.
Job Type: Part-time
Pay: $17.00 - $20.50 per hour
Expected hours: 20 per week
Benefits:
Schedule:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
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