Grocery Store Manager Assistant assists the store manager with the day-to-day operations of a grocery store. Implements strategies to improve customer service, drive store sales, and increase profitability. Being a Grocery Store Manager Assistant ensures customer needs are met, complaints are resolved, and service is quick and efficient. Maintains store appearance and product presentation to company standards. Additionally, Grocery Store Manager Assistant provides support to sales associates during peak periods or when scheduling conflicts arise. Requires a high school diploma. Typically reports to a head of a unit/department. The Grocery Store Manager Assistant supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Grocery Store Manager Assistant typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Summary:
The UPS Store is seeking a dynamic and customer-focused individual to fill the role of Part-Time Assistant Center Manager at our location in Nashua, New Hampshire. As the Assistant Center Manager, you will assist the Center Manager in day-to-day operations, as well as provide exceptional customer service to our clients. This is a part-time position with a salary of $18 to $20 per hour. In this individual contributor role, you will have the opportunity to develop your leadership skills and contribute to the success of our store.
Compensation & Benefits:
-Full-Time, hourly position
-$18 to $20 per hour
-Opportunity for growth and advancement
-Professional development training
-Flexible scheduling options
-Health insurance benefits
Responsibilities:
-Assist the Center Manager in managing store operations and ensuring smooth functioning of daily tasks
-Provide exceptional customer service by addressing inquiries and concerns in a timely and professional manner
-Assist customers with printing, shipping, and packaging needs
-Process incoming and outgoing shipments accurately and efficiently
-Perform inventory management tasks, including ordering supplies and maintaining stock levels
-Train and supervise part-time employees as needed
-Maintain a clean and organized store environment
-Other duties as assigned by the Center Manager
Requirements:
-High school diploma or equivalent (Associate's or Bachelor's degree preferred)
-2 years of experience in a customer service or retail environment
-Strong customer service skills and a friendly, outgoing personality
-Excellent verbal and written communication skills
-Proficiency in Microsoft Office and basic computer skills
-Ability to multi-task and work in a fast-paced environment
-Attention to detail and strong organizational skills
-Able to lift up to 50 pounds
-Flexible availability, including weekends and holidays
-Prior management or supervisory experience is a plus but not required
EEOC Statement:
The UPS Store is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome and encourage individuals from all backgrounds to apply for this position.
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