Group Underwriting Manager jobs in Bangor, ME

• Acts as a member of the Families Forward Leadership team.

• Collaborates with the Regional Director to manage a high performing, data driven team that is equally committed to the needs of individuals served and to achieving exceptional outcomes.

· · Upholds and ensures that all employees within their Opportunity Center(s) are fully informed of agency policies and expectations.

• Runs reports in Fedcap CARES and uses data to plan daily and weekly tasks and create longer term strategies for site achievement.

• Analyzes site data and metrics for strengths and areas for improvement in performance and efficiency while identifying priority areas for staff and their assigned caseload.

• Conducts monthly case reviews to ensure compliance, quality, and adherence to standards.

• Responsible for the hiring, orientation, and training of employees.

• Communicates effectively and transparently to ensure staff are aware of policy, program, and agency changes.

• Recognizes and escalates concerns that may compromise operations and contractual obligations.

• Coaches and supports staff in developing the skill sets and knowledge required to excel in their jobs.

• Provides regularly scheduled supervision for direct reports and conducts a staff meeting at least once a month.

• Evaluates staff performance and identifies needed training and professional growth opportunities.

• Coordinates all site operations including logistics, facilities, staffing, and adherence to program model and workflow.

• Investigates and provides follow up and mediation for program participant and staff concerns.

• Manages site calendar and PTO requests from staff to ensure coverage and business needs are met.

• Reviews and approves mileage and reimbursement requests to ensure their accuracy and adherence to agency policies.

• Represents Fedcap and Families Forward with all stakeholders and in the community in a positive and professional manner.

• Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.