Groupware Specialist oversees the development and deployment of the organization's groupware initiative. Defines business requirements and selects collaborative software to meet these requirements. Being a Groupware Specialist implements hardware or software, troubleshoots, and may train end-users. Typically oversees internet access, document sharing, email or other messaging systems. Additionally, Groupware Specialist coordinates with end-users to define needs or areas for improvement. Ensures that all updates or upgrades are appropriately integrated into existing networks. Provides technical support, troubleshooting and training on groupware systems and makes suggestions regarding future groupware needs. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Groupware Specialist typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. (Copyright 2024 Salary.com)
SUPERVISOR: Director of Policy, Impact, and Innovation
STATUS: Exempt
About Us:
Founded in 1974, cdcb | come dream. come build provides safe, sanitary affordable housing
to the citizens of South Texas, and is one of the largest non‐profit producers of single‐family
housing for homeownership in Texas. cdcb is a multifaceted affordable housing organization
devoted to utilizing collaborative partnerships to create sustainable communities across
South Texas through quality education, model financing, efficient home design, and superior
construction. Our dedicated team members work to improve the lives of low to moderate
families and individuals to grow wealth and improve families educational, housing, and
financial security. We offer industry competitive compensation, excellent benefits with a
five-decade old firm. cdcb is an inclusive and exciting work environment. We are looking for
a knowledgeable and self-motivated individual to join our team.
Summary: We are seeking a highly skilled and motivated IT Specialist to join our team.
The IT Specialist will play a crucial role in overseeing the entire organization's software and
hardware infrastructure. This includes managing and maintaining information technology
systems, ensuring they are secure, efficient, and fully operational. This role requires a
strong technical aptitude, problem-solving skills, and excellent communication abilities to
support and assist end-users.
Key Responsibilities:
organization's software and hardware infrastructure, including servers, networks,
workstations, and mobile devices.
configuration, and maintenance of computer systems, servers, and network
infrastructure. Ensure optimal performance and scalability.
organization's data and systems. This includes antivirus software, firewalls,
access controls, and data backup solutions.
infrastructure, ensuring reliable and efficient connectivity. Troubleshoot network
issues and plan for future network expansion.
www.cdcb.org
info@cdcb.org
(956) 541-4955
901 East Levee Street
Brownsville, Tx 78520
deactivation in various systems. Ensure user access is in compliance with security
policies and procedures.
support cloud-based collaboration and productivity tools, including but not limited
to Microsoft Teams, SharePoint, OneDrive, and Exchange Online.
configurations, and procedures. Ensure that documentation is up-to-date and
accessible to relevant team members.
software applications and operating systems. Ensure compliance with software
licensing requirements.
recovery plans to safeguard critical data and systems. Test and verify backup
procedures regularly.
programs to enhance the organization's IT literacy. Offer technical support to
end-users, resolving issues promptly and effectively.
Required Qualifications, Skills and Experience:
equivalent experience).
system maintenance.
(Windows, MacOS, Linux).
OneDrive, and Exchange Online.
and team members.
Professional) are a plus.
Note: The IT Specialist in this role will have a leadership position with responsibilities for
overseeing the entire organization's software and hardware infrastructure, ensuring it meets
www.cdcb.org
info@cdcb.org
(956) 541-4955
901 East Levee Street
Brownsville, Tx 78520
business needs, remains secure, and operates efficiently. This job description may be
subject to modification or adjustment based on the evolving needs of the organization and
technological advancements.
Compensation and Benefits
To apply submit resume, cover letter to: cescalera@cdcb.org
cdcb IS AN EQUAL OPPORTUNITY EMPLOYER
www.cdcb.org
info@cdcb.org
(956) 541-4955
901 East Levee Street
Brownsville, Tx 78520
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