Groupware Specialist jobs in Phoenix, AZ

The Security Supervisor and unarmed guards at the Westgate Entertainment District will typically supervise security guards and ensure they are completing assigned tasks. The Security Supervisor will act as a liaison between customers and manage security officers. They will supervise site staff and provide coaching, recognition, discipline and scheduling.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and an AZDPS unarmed guard card is required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display customer service and communication skills
• Have adaptive computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Enforce contract standards
• Administer site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
• Prepared to participate in hearings; infrequently as needed
• Enforces policies as outlined in the handbooks and executive memos
• Able to:
• Work in various environments such as cold weather, rain/snow or extreme heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Canyon Security Specialist and Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

Job Type: Full-time

Pay: $18.10 - $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift

Experience:

• Customer service: 2 years (Preferred)

License/Certification:

• AZ DPS Guard Card (Required)

Work Location: In person