Groupware Specialist oversees the development and deployment of the organization's groupware initiative. Defines business requirements and selects collaborative software to meet these requirements. Being a Groupware Specialist implements hardware or software, troubleshoots, and may train end-users. Typically oversees internet access, document sharing, email or other messaging systems. Additionally, Groupware Specialist coordinates with end-users to define needs or areas for improvement. Ensures that all updates or upgrades are appropriately integrated into existing networks. Provides technical support, troubleshooting and training on groupware systems and makes suggestions regarding future groupware needs. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Groupware Specialist typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. (Copyright 2024 Salary.com)
Responsibilities:
Assists with all clerical and administrative aspects of mammography workflow including but not limited to: Assists with Rad/Path input, Assists with written/verbal timely communication, Assist with Birads letters mailing, follow up, Assists with ensuring all exams are resulted timely or followed up accordingly, Ensures STAT/priority reports are transcribed timely, Assists with needed addendum tracking, Performs importing of all outside imaging, managing the schedule to ensure appropriate outside imaging is received timely to ensure timely release of results, Mails/faxes all reports and letters to referring physicians and patients, in accordance with FDA/MQSA guidelines, Provides department support with Epic workflow, Performances QA for reports and Birads letters tracking, Tracks patients due/past due for follow up, proactively coordinates with scheduling, Serves as relief for front desk and scheduling, Supports workflow with appropriate engagement in WQs related to reports, billing, scheduling, etc., Works closely with Breast Center management team, advising of any problems encountered with reports, billing, etc and offers suggestions for improvement
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