Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
Complexions Spa for Beauty & Wellness conveninetly located on Wolf Road in Albany, New York is looking for a customer service focused individual to join our Guest Services Team. Come meet the team at Complexions Spa, voted best spa for several years by Capital Region Magazine, Saratoga Today and Times Union. At Complexions, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you to be an excellent spa professional, providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time.
More specifically, our qualified Spa Coordinator :
Coordinates the spa schedule and ensures proper guest flow
Strives for sales numbers by offering additional guest opportunities, retail recommendations, future reservations, meemberships and gift cards.
Ensures a positive, consistent guest experience
Works with other leads to ensure the guest experience is met
Upholds company policies and procedures
Supports the Spa Director and other department leads
Is organized and pays attention to all details affecting the guest experience; what they see, hear, taste, feel and smell
Complexions Perks include:
Competitive Pay and Incentive programs
Paid Vacation, Paid Holidays, Retirement Plan
Continuing Education
Employee discounts and opportunities to enjoy services and products
Working in a beautiful spa environment
If you feel you are ready to join our award winning team, please submit your resume today!
Complexions Spa is an Equal Opportunity Employer and is a drug free workplace.
Job Type: full and part time positions available.
Requirements
Required experience: Retail sales experience a must with a minimum of one 1 year / Computer Skills
Full and part time positions available.
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0 Guest Services Manager - Casino jobs found in Albany, NY area