Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations guest services, and telephone areas. Prepares monthly reports as assigned. Guest Services Manager is at all times professional (with external and internal clients), has a listen-first talk-after approach to guest complaints, and is excellent at multitasking.
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0 Guest Services Manager - Casino jobs found in Bradenton, FL area