Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
The GSR is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
Job Description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Requirements
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0 Guest Services Manager - Casino jobs found in Columbus, MS area