Guest Services Manager - Casino jobs in Columbus, OH

Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

R
Community Ambassador
  • RAPPORT GUEST SERVICES
  • Columbus, OH FULL_TIME

  • The role of the Community Ambassador is to enhance the workplace experience by establishing relationships with employee occupants and stakeholders and providing exceptional hospitality and concierge services. The ambassador is responsible for but not limited to the onsite operations of the campus ranging from marketing, campus engagement, communications and service coordination, oversight of special event coordination and outdoor activities.

    Knowledge of corporate office operations, on premise amenity services and event planning and coordination is necessary for this position.

    Responsibilities:

    · Assist in all aspects of employee return to work, including understanding BU groups return dates, support and services required.

    · Form relationships with key personal, stakeholders, BU leadership and functional leads across Corporate Services.

    · Work as Community liaison for business units to implement campus initiatives, projects, campaigns, and the coordination of building wide and BU specific events.

    · Create site and service road shows to help familiarize new employees with the working and amenity environment.

    · Enhance the community environment by projecting a level of uncompromising organization and cleanliness, work closely with Property Management and other vendors ensuring excellence all around.

    · Understand how to resolve any issue within the work environment, including maintaining a main contact list for various situations, i.e. technology, facilities, security.

    · Create a sense of community by working with Site Leads and relevant teams to develop and implement community promotion, engagement strategies for campus.

    · Work alongside the broader team to plan and coordinate community events and engagements to support RTO initiatives and WPE programming.

    · Contribute to related marketing tools to ensure community awareness of all promotions, new Amenity features, or any new procedures i.e. Location Jive Pages

    · Develop concierge type services for employee base; provide information about local features, dining, shopping, etc.

    · Conduct quality control walkthroughs to address immediate issues, pre-empt potential future issues.

    · Create metrics, monitor and measure the success of all program engagements and value.

    Requirements/Experience:

    · Prior hospitality or event support experience

    · Hospitality, event planning, and customer service experience

    · Strong verbal and written communication skills

    · Commercial management experience

    · Technical skills (handling data, standardized reporting, visualization)

    · Exceptional organizational and multi-tasking skills

    · Strong interpersonal and networking skills



  • 10 Days Ago

H
Player Services Cashier - FT
  • Hollywood Casino at Columbus
  • Columbus, OH FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

H
Player Services Main Banker - FT
  • Hollywood Casino at Columbus
  • Columbus, OH FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

C
GUEST SERVICES-MARCELLA'S POLARIS
  • Cameron Mitchell Restaurants
  • COLUMBUS, OH PART_TIME
  • CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team! Who are We? We are Great People Delivering Genuine Hospitality. What is Your Role? To make “Raving Fans” of our Associates, Guests, Pur...
  • Just Posted

C
GUEST SERVICES-THE GUILD HOUSE
  • Cameron Mitchell Restaurants
  • COLUMBUS, OH PART_TIME
  • CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team! Who are We? We are Great People Delivering Genuine Hospitality. What is Your Role? To make “Raving Fans” of our Associates, Guests, Pur...
  • Just Posted

C
GUEST SERVICES-CENTO
  • Cameron Mitchell Restaurants
  • Columbus, OH PART_TIME
  • CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team! Who are We? We are Great People Delivering Genuine Hospitality. What is Your Role? To make “Raving Fans” of our Associates, Guests, Pur...
  • Just Posted

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Guest Services Manager - Casino jobs found in Columbus, OH area

S
Front Desk Agent | Home2 Suites Dublin
  • Shaner Hotel Group
  • Dublin, OH
  • Job Description $15/hour Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Hand...
  • 4/22/2024 12:00:00 AM

H
Lumin Rooftop Bartender - AC Hotel Columbus Downtown - New Hotel!
  • Hotel Resource
  • Columbus, OH
  • **Restaurant - Food Service, Hospitality - Hotel** **Lumin Rooftop Bartender - AC Hotel Columbus Downtown - New Hotel!**...
  • 4/21/2024 12:00:00 AM

S
Hotel General Manager | SpringHill Suites by Marriott Columbus Dublin
  • Shaner Hotel Group
  • Dublin, OH
  • Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achi...
  • 4/21/2024 12:00:00 AM

R
Location Services Coordinator II
  • RSM Global
  • Columbus, OH
  • We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence...
  • 4/21/2024 12:00:00 AM

L
Housekeeping Supervisor (Short North Luxury)
  • Le Meridien Columbus, The Joseph
  • Columbus, OH
  • Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management compa...
  • 4/10/2024 12:00:00 AM

L
Front Desk Night Auditor (Short North Luxury)
  • Le Meridien Columbus, The Joseph
  • Columbus, OH
  • Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management compa...
  • 4/10/2024 12:00:00 AM

B
Restaurant Manager
  • BJ's Restaurants
  • Columbus, OH
  • Overview: Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ’s Restauran...
  • 3/13/2024 12:00:00 AM

B
Senior Kitchen Manager
  • BJ's Restaurants
  • Dublin, OH
  • Overview: Do you challenge yourself to always do things right and do them better? Then you will thrive at BJ’s Restauran...
  • 2/28/2024 12:00:00 AM

The confluence of the Scioto and Olentangy rivers occurs just north-west of Downtown Columbus. Several smaller tributaries course through the Columbus metropolitan area, including Alum Creek, Big Walnut Creek, and Darby Creek. Columbus is considered to have relatively flat topography thanks to a large glacier that covered most of Ohio during the Wisconsin Ice Age. However, there are sizable differences in elevation through the area, with the high point of Franklin County being 1,132 ft (345 m) above sea level near New Albany, and the low point being 670 ft (200 m) where the Scioto River leaves...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$44,700 to $68,326
Columbus, Ohio area prices
were up 1.3% from a year ago

Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019