Guest Services Manager - Casino jobs in Dayton, OH
Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Guest Services Manager - Casino jobs
Assistant Guest Services Manager
- Dayton Society of Natural History
-
Dayton, OH
FULL_TIME
-
Job Title: Assistant Guest Services ManagerDepartment: Guest ServicesReports To: Guest Services ManagerFLSA Status: Non-Exempt, Hourly – $14-$16/hrSummaryThe Assistant Guest Services Manager assists in overseeing the day-to-day operation of the admissions and gifts shops for the Dayton Society of Natural History (DSNH) including the Boonshoft Museum of Discovery and SunWatch Indian Village/Archeological Park. This position is responsible for executing and maintaining an environment that is welcoming, upbeat, and comfortable for all guests. This position coordinates all activities of the Guest Services Department and supervises team members in the absence of the Guest Services Manager.The Assistant Guest Services Manager will ensure guest satisfaction, membership promotion efforts, and efficient cash handling procedures. The Assistant Manager will demonstrate a mastery of all DSNH cash handling and accounting procedures, and effectively and efficiently operate admissions, gift shop, and telephone operations.Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Ensures that all guests are professionally welcomed with information to ensure they can enjoy the museum and SunWatch to the fullest extent.
- Provides an outstanding model of customer service standards for all employees and volunteers to follow.
- Assists as needed with hiring, training, supervision, and scheduling of Guest Services staff.
- Executes and maintains an environment that is welcoming, upbeat, comfortable, and professional. Maintains a clean and orderly workplace that is inviting to guests and creatively promotes the assets and programs of DSNH.
- Assists in maximizing revenue potential through tight retail inventory control and tracking, promotion of memberships, and supporting information for other DSNH programming and events.
- Works in partnership with the Guest Services Manager, Community Engagement and Events Manager, Member Services Manager, and Scheduling Coordinator to ensure all groups receive the best experience possible and that all programs, rentals and events, and membership programs are adequately promoted and sold.
- Ensures an adequate and accurate supply of printed materials are available at all times, including but not limited to, membership brochures, museum maps, reciprocal lists, and other collateral materials throughout the museum as needed.
- Assists with rentals and events as requested in advance.
- Executes all duties of Guest Services staff, including selling general admissions, maintaining the admissions area, selling gift shop merchandise, and having a thorough understanding of our Point-of-Sale system.
Supervisory ResponsibilitiesCarries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Education and/or ExperiencePrevious retail experience preferred. Leadership experience in a museum or similar type of organization also preferred.Equal Employment OpportunityThe Organization provides equal employment opportunity to all employees and applicants for employment regardless of race, ethnicity, religion, gender identity or expression, sexual orientation, age, ability, or any other protected factor in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, employee development, transfer, promotion, compensation, and corrective action.Interested candidates should forward a resume to:
hr@boonshoftmuseum.org - 25 Days Ago
MHW 0503 Guest Services Staff
- RINK MANAGEMENT SERVICES CORPORATION
-
Middletown, OH
OTHER
- Job Details Job Location: MHW Middletown Holiday Whopla - Middletown, OH Position Type: Seasonal Salary Range: $11.00 - $13.00 Hourly DescriptionPosition: Guest Services Description & Requirements Job...
- 9 Days Ago
Guest Services Representative
- Wing Zone | Attaya Inc.
-
Dayton, OH
FULL_TIME
- GUEST SERVICE REPRESENTATIVE Each Employee Must: Be eligible to work under all Federal, State, and Local laws. Be neat and well groomed. Be pleasant and have an upbeat personality. Be dependable, reli...
- 22 Days Ago
Guest Services Associate (Weekends)
- Dayton Society of Natural History
-
Dayton, OH
FULL_TIME
- Job Title: Guest Services Associate (Weekends) Department: Guest Services Reports To: Guest Services Manager FLSA Status: Non-Exempt, Hourly – $11/hr Summary The Guest Services Associate is responsibl...
- 9 Days Ago
Guest Services Representative
- Attaya Inc.
-
Dayton, OH
FULL_TIME
- GUEST SERVICE REPRESENTATIVEEach Employee Must:Be eligible to work under all Federal, State, and Local laws.Be neat and well groomed.Be pleasant and have an upbeat personality.Be dependable, reliable ...
- 10 Days Ago
Guest Services Representative
- The Dayton Art Institute
-
Dayton, OH
FULL_TIME
- Guest Services Representative Dayton Art Institute is an Affirmative Action/Equal Employment Opportunity Employer Mission Through art, we create transformative and diverse experiences, strengthen comm...
- 11 Days Ago
Filters
- Current Active Filter
- Dayton, OH
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Guest Services Manager - Casino jobs found in Dayton, OH area
Restaurant Manager
- Hooters of America, LLC
-
Dayton, OH
- Overview: Hooters of America LLC is looking for a Restaurant Manager in our Hooters of Dayton! Manages various areas of ...
- 4/25/2024 12:00:00 AM
Hostess
- Carusoscincy LLC
-
Fairfield, OH
- Job Description Job Description Greeting Guests, Managing a high volume of reservations via open table, Managing large a...
- 4/24/2024 12:00:00 AM
Night laundry attendant
- Extended Stay Blue Ash Reed Hartman
-
Cincinnati, OH
- Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible f...
- 4/23/2024 12:00:00 AM
Food Service Worker, Part-time (Education - High School)
- AVI Foodsystems
-
Dayton, OH
- AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Food Service Worker at one of...
- 4/23/2024 12:00:00 AM
Lounge Bartender
- Shaner Hotel Group
-
Dayton, OH
- Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compl...
- 4/22/2024 12:00:00 AM
Human Resources Administrator
- Evoke Technologies
-
Dayton, OH
- Job Description Job Description Salary: 50,000-60,000Human Resource AdministratorLocation: Dayton, OH (Corporate Office:...
- 4/22/2024 12:00:00 AM
Night Auditor
- Extended Stay Dayton North
-
Dayton, OH
- Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible f...
- 4/21/2024 12:00:00 AM
Food Service Manager
- Aramark
-
dayton, OH
- Job Description The Food Service Manager is a management position responsible for developing and implementing dining sol...
- 4/8/2024 12:00:00 AM
About Dayton, Ohio
Dayton (/ˈdeɪtən/) is the sixth-largest city in the state of Ohio and the county seat of Montgomery County. A small part of the city extends into Greene County. The 2017 U.S. census estimate put the city population at 140,371, while Greater Dayton was estimated to be at 803,416 residents. This makes Dayton the fourth-largest metropolitan area in Ohio and 63rd in the United States. Dayton is within Ohio's Miami Valley region, just north of Greater Cincinnati.
Ohio's borders are within 500 miles (800 km) of roughly 60 percent of the country's population and manufacturing infrastructure, making t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$44,154 to $67,491
Dayton, Ohio area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Guest Services Manager - Casino do?
Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019