Guest Services Manager - Casino jobs in Erie, PA

Guest Services Manager - Casino manages the daily activities of the bell, door, and valet functions. Responds to and resolves any guest complaints or service discrepancies. Being a Guest Services Manager - Casino ensures all vehicle safety standards are in compliance. Requires a high school diploma or its equivalent. Additionally, Guest Services Manager - Casino typically reports to a head of unit/department. The Guest Services Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Guest Services Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Guest Services
  • Erie Events
  • Erie, PA PART_TIME
  • POSITION: GUEST SERVICES
    REPORTS TO:
    Guest Services Supervisor
    FACILITY:
    Bayfront Convention Center / Erie Insurance Arena / Warner Theatre / UPMC Park
    HOURLY WAGE:
    $8.00 per hour

    POSITION SUMMARY:

    Guest Services is responsible for patron assistance including: giving directions, seating, assisting patrons with disabilities, taking tickets and other duties as assigned by the Guest Services Supervisor. Guest Services employees are responsible for the operation of walk through magnetometers and the management of patrons through the security measures of the various Authority venues. Other responsibilities include making sure that patrons adhere to all rules and regulations established by the Authority and its tenants.

    QUALIFICATIONS:

    He/she must be a minimum of 18 years of age, have a clean, presentable appearance and good communication skills.

    Why You’ll love Erie Events

    Many of our jobs fit all kinds of different lifestyles and come with great benefits – Some dependent upon the role, work schedule, or location, and may include the following!

    • Competitive wages paid biweekly

    • Healthcare (Medical, Dental, Vision, Prescription drugs)

    • Prescription Reimbursement

    • Employer Paid: Life Insurance, Short Term/Long Term Disability

    • Additional employee paid Life Insurance

    • Flexible Spending Plan

    • Flexible hours

    • 9 Paid Holidays

    • Supplemental Pay: Varies per position

    • Paid Time Off (PTO) – Applies to Full & Part-time Employees

    • Employee Referral Program

    • Complementary access to events throughout our four venues

    • Employee Assistance Program – 100% confidential

    • 457 Retirement Plan

    • Annual Employee Appreciation Event

    • Behind the Scenes Awards

    Erie Events provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • 9 Days Ago

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Guest Services Supervisor
  • Splash Lagoon Indoor Water Park
  • Erie, PA FULL_TIME
  • SUMMARY The Guest Services Supervisor has the knowledge of principles and processes for providing guest and personal service. This includes guests’ needs assessment, meeting quality standards for se...
  • 1 Day Ago

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Guest Services & Retail Attendant
  • Splash Lagoon Indoor Water Park
  • Erie, PA PART_TIME,FULL_TIME
  • SUMMARYThe Guest Services and Retail Attendant provides information and admissions to guests visiting Splash Lagoon and top guest service in our Surf Shop.ESSENTIAL DUTIES AND RESPONSIBILITIES which m...
  • 2 Days Ago

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Work Camper - Guest Services
  • Team Outsider
  • Fairview, PA FULL_TIME
  • Team Outsider OverviewAt Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds nationwide. We are on a mission to be the m...
  • 2 Days Ago

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Guest Services Team Member
  • Team Outsider
  • Fairview, PA FULL_TIME
  • Team Outsider OverviewAt Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds nationwide. We are on a mission to be the m...
  • 1 Month Ago

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Guest Services, Retail, and Party Attendant
  • Splash Lagoon Indoor Water Park
  • Erie, PA FULL_TIME
  • SUMMARY The Guest Services, Retail, and Party Attendants provide information and admissions to guests visiting Splash Lagoon and top guest service in our Surf Shop. ESSENTIAL DUTIES AND RESPONSIBILITI...
  • 14 Days Ago

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0 Guest Services Manager - Casino jobs found in Erie, PA area

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Guest Services, Retail, and Party Attendant
  • Splash Lagoon Indoor Water Park
  • Erie, PA
  • SUMMARY The Guest Services, Retail, and Party Attendants provide information and admissions to guests visiting Splash La...
  • 3/28/2024 12:00:00 AM

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Restaurant Manager
  • Outback Steakhouse
  • Erie, PA
  • ** Restaurant Manager** **Job Category****:** Restaurant Management **Requisition Number****:** RESTA126400 Showing 1 lo...
  • 3/28/2024 12:00:00 AM

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Cook
  • Presque Isle Downs & Casino
  • Erie, PA
  • POSITION DESCRIPTION: Candidate must have basic kitchen knowledge and understand basic culinary terms and have some mech...
  • 3/27/2024 12:00:00 AM

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Food Runner (LBV)
  • Presque Isle Downs & Casino
  • Erie, PA
  • SUMMARY Candidate provides assistance to the servers and restaurant supervisors at all times to exceed guest expectation...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative (Remote)
  • N&A Enterprises and Solutions
  • Erie, PA
  • We are looking for an energetic, driven, entrepreneurial, and detail-oriented Customer Service Representative to work re...
  • 3/26/2024 12:00:00 AM

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Event Operations Manager
  • White Lodging
  • Erie, PA
  • Summary: We are seeking an energetic and well-organized banquet manager to provide our customers with a first-class banq...
  • 3/25/2024 12:00:00 AM

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Sous Chef
  • White Lodging
  • Erie, PA
  • Summary: The immediate direct support Chef in charge of a Culinary outlet or discipline or when the Executive Sous Chef ...
  • 3/24/2024 12:00:00 AM

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Kitchen Lead
  • GetGo Café + Market
  • Erie, PA
  • Job Summary As a GetGo Kitchen Lead, you will exceed customer and Team Member needs and expectations by providing safe, ...
  • 3/24/2024 12:00:00 AM

Erie (/ˈɪəri/; EER-ee) is a city on the south shore of Lake Erie and the county seat of Erie County, Pennsylvania, United States. Named for the lake and the Native American Erie people who lived in the area until the mid-17th century, Erie is the fourth-largest city in Pennsylvania, as well as the largest city in Northwestern Pennsylvania, with a population of 101,786 at the 2010 census. The estimated population in 2017 had decreased to 97,369. The Erie metropolitan area, equivalent to all of Erie County, consists of 276,207 residents. The Erie-Meadville, PA Combined Statistical Area has a pop...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Guest Services Manager - Casino jobs
$42,046 to $64,270
Erie, Pennsylvania area prices
were up 1.5% from a year ago

Guest Services Manager - Casino in Pensacola, FL
As a member of our Retail Management Team, you will build relationships with guests who are underserved by other retailers.
December 02, 2019